Senior Engineer – Cable Tech Support Services
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Job Description
Senior Engineer for CableTechSupport at Southwire, specializing in wire and cable solutions. Collaborating on application support, business development, and technical problem-solving for industrial and utility markets.
Responsibilities:
- Utilize extensive application knowledge of all wire & cable products manufactured by Southwire and the impeccable ability to interpret the latest industry codes & standards, including NEC/NFPA, NEMA, UL, IEEE, CSA, ICEA, AEIC, NESC, ASTM, MSHA, and IEC to support customers.
- Develop and deliver engineering presentations and in-depth product or service training seminars to maintain existing market shares or grow new opportunities via direct sales, electrical distribution channel sales, or contract business.
- Prepare formal technical documents to educate customers and to assist end users on the cable designs, ratings, electrical parameters, installation methods, and application do and don’ts.
- Market CableTechSupportTM Services’ by generating CableTechTalks customer training videos, authoring Re3TM engineering whitepapers, publishing magazine articles, hosting live webinars, and serving as keynote speakers at trade shows and conferences.
- Identify jobsite challenges, anticipate customer needs, solve project obstacles and create tailored products & solutions to meet requirements, certifications or compliances, product functionalities, long-term exposures, and advanced property vs. performance for demanding operations including but not limited to hazardous locations, power plants, substations, and mega data centers.
- Coordinate and execute technical requests for RFI/RFQ, bid proposals and project information to gain customer approvals.
- Perform hands-on demonstrations using tools with cable accessories including connector, splices, terminations, cable pulling equipment, field testing equipment, diagnostic methods, inspections, and failure analysis.
- Propose and design alternative or advanced product system solutions to enhance reliability, improve resilience, and extend the life cycle of the overall electrical system.
- Conduct cable sizing or ampacity calculations based on NEC, ICEA, IEC, IEEE, or other thermal methods.
- Review complex electrical wiring designs in AC or DC, including accessories and connectivity with the overall system, to provide the best-in-class installation procedures, innovative hands-on solutions, and field testing.
- Initiate and launch novel service solutions such as Southwire’s cable repair kits, emergency nitrogen purging services, labor-saving estimators, calculator tools, and GO vs. NO-GO testing recommendations.
- Develop sustainable solutions that drive efficiencies in the field to accelerate growth and help Southwire gain market share in US and Canada.
- Serve as an in-house applications engineering SME to build organizational capability internally and externally.
- Ability to travel to technical conferences, job sites, and plant locations as needed (Up to 50% travel).
Requirements:
- Bachelor's Degree
- 5-7 Years Experience
- Field of Expertise: Application support and/or product engineering experience in the Wire and Cable, Power, Utility, Manufacturing, or Electrical Industry is required.
- 5+ years of knowledge in industry standards
- Master's Degree (Preferred)
- 8-11 Years Experience (Preferred)
- Certifications/Licenses: PE, PMP Master electrician and/or certified cable splicer
- Hands-on experience with cable installation, splice & terminations, and connectors is a must.
- Exceptional interpersonal skills and ability to collaborate with large multi-functional departments internally and externally.
- Bilingual abilities are a plus (Spanish, Portuguese, or other languages).
- 7+ years of knowledge in industry standards
Benefits:
- 401k with Matching
- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Long & Short-Term Disability
- Supplemental Insurance Plans
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- Parental Leave & More
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