Software Developer
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Job Description
Software Developer building Salesforce applications and integrations for Tripoint Solutions’ federal higher-education platform. Supporting Education Cloud migration, Agentforce, security, and production operations.
Responsibilities:
- Design, develop, test, and maintain Salesforce applications using Apex, Lightning Web Components, Flows, and custom objects
- Build and maintain integrations between Salesforce, partner institution data feeds, the learning management system, MuleSoft, and AWS GovCloud services using REST and SOAP APIs, platform events, and middleware
- Support the Education Cloud migration by analyzing existing customizations, implementing approved configurations, supporting Person Account conversion and data validation, and testing integrations against the new data model
- Configure, develop, and test approved Agentforce capabilities, actions, and integrations within established program governance and security requirements
- Participate in sprint planning, backlog refinement, standups, demonstrations, and retrospectives
- Provide accurate development estimates and time reporting against assigned Jira tickets
- Deliver well-tested code that meets documented acceptance criteria, passes established quality checks, and minimizes defects introduced into production
- Apply secure coding practices and implement assigned controls consistent with applicable DoD STIGs, DFARS, NIST SP 800-171, FERPA, and Section 508 requirements
- Remediate assigned vulnerabilities within established timelines
- Document designs, technical decisions, and configuration changes in Jira and Confluence
- Support production incident investigation, root cause analysis, and corrective actions
Requirements:
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a closely related field
- Minimum of four years of professional software development experience
- Current hands-on Salesforce development experience using Apex and Lightning Web Components in a production organization within the last 12 months
- Experience developing on a Salesforce-based student information system or higher education platform (Education Data Architecture or Education Cloud), including student, enrollment, term, and course data
- Experience implementing Salesforce integrations using REST APIs, SOAP APIs, platform events, or middleware such as MuleSoft
- Experience with Git-based source control, unit testing, debugging, and deployments across development, testing, and production environments
- U.S. citizenship
- Ability to obtain and maintain a favorably adjudicated Tier 1 background investigation for CAC issuance
- A security clearance is not required
- Ability to handle and safeguard Controlled Unclassified Information
- Salesforce Certified Platform Developer certification (formerly Platform Developer I), current and verifiable
- One of: Salesforce Certified Platform Developer II, Salesforce Certified Platform Administrator, or Salesforce Certified Platform App Builder, current and verifiable
- Salesforce Certified Agentforce Specialist certification, current and verifiable
- Certifications must be listed on resumes and a Trailblazer profile URL provided for verification
- Required certifications verified before interviews are scheduled
- Preferred: Experience integrating a student information system with a learning management system such as Blackboard Learn, including enrollment, grade, and completion data exchange
- Preferred: Salesforce Certified Education Cloud Consultant certification
- Preferred: Experience supporting Salesforce data model migrations, including Person Accounts
- Preferred: Experience with MuleSoft, AWS GovCloud, Experience Cloud, or Tableau
- Preferred: Experience implementing Agentforce solutions in a production environment
- Preferred: Experience supporting federal government or Department of Defense technology programs
- Preferred: Current favorably adjudicated federal background investigation
- Must be currently located in, or willing to relocate to, AL, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA
- U.S. citizenship is required
- May be subject to a government security investigation
Benefits:
- Medical, Dental, Vision benefits with a national provider network
- Flexible Spending and Health Savings Accounts (FSA & HSA)
- Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental Supplemental Insurance
- Paid time off (PTO)
- 11 paid holidays
- 401(k) Retirement Plan
- Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
- Monthly transportation, parking, and cell phone service reimbursement
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