Senior Event Manager
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Job Description
Senior Event Manager leading the planning and execution of large meetings and events for Lorandus, a boutique event management firm in Canada.
Responsibilities:
- Ownership and management of all project delivery elements for individual and/or groups of client projects, utilizing standard processes and procedures to achieve client satisfaction.
- Key responsibilities include but are not limited to managing budget and timelines, food and beverage, function space management, themed events, audio visual and production, merchandise, activity planning and sourcing, registration, and program communications.
- Add vision and creativity to programs.
- Provide leadership to team.
- Collaborate with, guide and mentor Event Managers.
- Lead internal and external team meetings/calls.
- Provide direction and input to future event contracting.
- Identify opportunities for improvement and make recommendations to grow current business
- Accountable for weekly submission of time tracking being cognizant of utilization and client billable parameters
- Proactively escalate potential client or project issues to management and account team for timely resolution
- Demonstrated proficiency in ownership of process management to include project details, timeline, budget, pro-forma, and financial processes and procedures that are to be followed on a per project basis
- Management of supplier partners and internal support areas to ensure quality and timely delivery
- Demonstrated proficiency in financial accountability for assigned projects including adherence to standard or client deposit terms, terms, and conditions of client contract, billing turnover requirements and cash management guidelines.
- Maintain established profitability guidelines and make recommendations for adjustments when warranted by specific internal cost drivers.
- Provide project feedback to all stakeholders through summary and distribution of project debrief notes for inclusion in account review
- Contribute to overall client satisfaction on a project by project basis
- Perform other duties as assigned.
Requirements:
- 4-year degree or equivalent experience; travel/tourism emphasis preferred
- 6+ years of Meeting/Event Management experience
- Proven experience working with executive-level clients, demonstrating professionalism, discretion, and strong stakeholder management skills
- Computer proficiency in Microsoft office suite
- Exceptional ability with Project Management skills & Financial Aptitude
- Ability to manage several tasks at a time.
- Excellent communication skills, both verbal and written.
- Work independently as well as part of a team. Demonstrate professionalism.
- Travel, as needed, on client presentations and/or planning meetings.
- Specific experience in the following meeting types desired: meetings, product launches, client incentives, tradeshows, and conferences
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