Senior Manager, Marketplace
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Job Description
Senior Manager overseeing Staples’ Marketplace strategy, optimizing sales, and fostering team collaboration for operational excellence. Analyzing market trends and managing key relationships.
Responsibilities:
- Lead the development and execution of the strategy for Staples’ Marketplace business.
- Build a new channel, optimize sales performance, and manage key marketplace relationships.
- Drive operational excellence to scale the business.
- Analyze market trends, identify new product opportunities, optimize listings and promotions.
- Collaborate with internal teams to deliver exceptional customer experience.
- Manage and grow Staples’ Marketplace account and troubleshoot seller performance issues.
- Develop account-specific growth plans leveraging data insights.
Requirements:
- Bachelor’s degree in Business, Marketing, eCommerce, or a related field, or equivalent experience.
- 8+ years of experience in e-commerce, marketplace management, retail technology, or a related field.
- 3+ years of management experience in digital storefront operations.
- Strong analytical and problem-solving skills with a data-driven approach.
- Excellent leadership and team-building capabilities.
- Effective communication, negotiation, and collaboration skills.
- Ability to manage multiple priorities in a fast-paced digital environment.
- Detail-oriented with robust organizational and project management skills.
Benefits:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts
- Company Match 401(k)
- Physical and Mental Health Wellness programs
- other forms of variable compensation
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