Senior NetSuite Administrator
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Job Description
Senior NetSuite Administrator managing NetSuite architecture and systems for IT leader ComputerCare. Providing strategic consulting and technical support with a focus on optimizing workflows and reducing technical debt.
Responsibilities:
- Act as a Strategic Consultant: Partner with cross-functional teams (Accounting, Operations, Sales) to deeply understand their objectives. Don't just execute requests; analyze if the requested change is actually the right way to achieve the goal in the first place.
- Guard Against Technical Debt: Aggressively protect our NetSuite environment by reducing unnecessary customizations. Champion standard, out-of-the-box (OOTB) functionality to ensure long-term stability, cleaner data, and easier system upgrades.
- Challenge the Status Quo: Continuously audit our existing workflows, scripts, and processes. If we are doing something just because "that's how it's always been done," proactively highlight the weakness and engineer a leaner, more efficient way.
- Champion Business Continuity: Proactively identify single points of failure, security vulnerabilities, or fragile workflows. Build robust solutions that ensure daily operations run smoothly as the business scales.
- Intelligent Development & Administration: Design, test, and deploy SuiteScript, workflows, and integrations *only when necessary*. Build and maintain saved searches, reports, and dashboards to deliver actionable business intelligence.
- Manage the Foundation: Oversee user setup, roles, permissions, and access controls to ensure secure and efficient system usage, while maintaining strict compliance with change management policies.
- Provide Expert Support: Serve as the technical point of contact, providing front-line user support, troubleshooting, and training. *(Note: Occasional support outside standard business hours may be required for critical implementations).
Requirements:
- 3–5+ years of hands-on NetSuite Admin experience (Experience with OneWorld is a plus).
- An inherently inquisitive mindset: Your favorite question is, "What problem are we actually trying to solve here?"
- The confidence and tact to push back: You are comfortable telling stakeholders "no" (or "not like that") while clearly explaining the risks of over-customization and offering a better alternative.
- A "systems thinking" approach: You understand that a small change in one department's workflow can have a massive ripple effect on another department's data, and you plan accordingly.
- Strong technical chops: Proficiency in SuiteScript, SuiteFlow, and NetSuite reporting/analytics, balanced by a preference for native NetSuite solutions.
- NetSuite Administrator Certification (Required).
- Bonus points for: ERP Consultant, SuiteFoundation, SuiteAnalytics, or SuiteFlow/SuiteScript certifications.
Benefits:
- Employee Assistance Program (EAP) for real support when you need it
- Free Coursera Professional Certifications to level up your skills
- Generous vacation & sick time, plus paid time off to give back to your community
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