Senior Network Engineer, Managed Services
Posted 6hrs ago
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Job Description
Senior Network Engineer focusing on Palo Alto SD-WAN and security architecture for managed services team. Leading design, configuration, and troubleshooting of enterprise-grade connectivity and protection.
Responsibilities:
- Own SD-WAN architecture and design for enterprise clients, building scalable, resilient network solutions centered on Palo Alto Prisma SD-WAN and Next-Generation Firewalls
- Architect, deploy, and troubleshoot complex routing and security configurations including BGP, OSPF, VRRP, QoS, and IPS/IDS policies
- Lead customer onboarding into Palo Alto Prisma SD-WAN environments, managing integration and migration from start to finish
- Support and troubleshoot multi-vendor environments across WAN, LAN, firewalls, VPNs, LTE circuits, VoIP, and Metaswitch UCaaS/voice services
- Design and refine LTE failover strategies, redundancy configurations, and hybrid WAN setups
- Serve as a direct point of escalation with Palo Alto Networks and other vendors on complex technical issues
- Proactively monitor customer environments, review logs, and identify and address threats or performance degradation before they become incidents
- Share expertise with peers on Palo Alto best practices, including SD-WAN policy design and security posture alignment
- Maintain thorough documentation of network architectures, security policies, and operational playbooks
- Takes on additional responsibilities and projects as needed to support the success of the team and organization.
Requirements:
- High School Diploma or GED (Bachelor's degree in IT, Networking, or a related field preferred)
- 7 to 10 years of hands-on experience in networking and security, with preference for candidates coming from an MSP or ISP background
- Deep practical experience with Palo Alto Prisma SD-WAN and Next-Generation Firewall platforms
- Strong command of routing protocols (BGP, OSPF, VRRP), NAT, and VPN technologies
- Demonstrated ability to configure Palo Alto security capabilities including App-ID, User-ID, SSL decryption, IPS/IDS, and GlobalProtect
- Proficiency working across multi-vendor CLI environments spanning Cisco, Fortinet, Juniper, Versa, and Meraki
- Working knowledge of VoIP, SIP trunking, LTE failover, and Metaswitch UCaaS platforms
- Familiarity with SOC 2 compliance requirements, ITSM workflows, and change management processes
- PCNSE (Palo Alto Certified Network Security Engineer) or CCNP Security certification strongly preferred.
Benefits:
- Generous Medical, Dental, and Vision coverage for full-time employees
- Flexible time off
- 401k to help you save for the future
- Fun events at cool locations
- Free DoorDash lunches on Fridays
- Employee referral bonuses to encourage the addition of great new people to the team



















