Senior Operations Lead, Customer Partner
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Job Description
Senior Operations Lead collaborating with client representatives and R1 team to enhance financial performance and operational metrics. Focused on mitigating revenue leakage and streamlining processes.
Responsibilities:
- Mitigate back-end revenue leakage through change management, lean process improvement, making recommendations for innovative software/workflow development, and advanced quantitative analysis on core financial metrics.
- Develop industry knowledge that serves as a foundation for career progression.
- Interpret basic data sets and create data analyses to drive desired results.
- Build strong working relationships with Client counterparts that can be leveraged for problem solving and process improvement.
- Respond to ad-hoc client requests and develop solutions in a timely manner.
- Provide value-add feedback to R1 leadership on development of project plans.
Requirements:
- 2-5 years of Revenue Cycle experience or professional experience demonstrating progressive responsibility.
- Proven ability to leverage data analytics to identify emerging trends, validate patterns through rigorous analysis, and distill insights into clear, actionable summaries that inform strategic initiatives and best practices.
- Microsoft Office Suite experience necessary with previous experience creating PowerPoint presentations and proficient in Excel.
- Preferred experience with EPIC PB.
- Able to effectively navigate Epic Revenue cycle functions.
- Knowledge of Epic workflows and configuration.
Benefits:
- Competitive benefits package
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