Senior Payments Manager
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Job Description
Senior Payments Manager responsible for payments performance across an AI-powered creator monetisation platform. Leading initiatives to enhance conversion, retention, and revenue through payments optimization.
Responsibilities:
- Own payments performance across cards and alternative payment methods
- Diagnose decline drivers, issuer behaviour, and regional performance patterns
- Deliver optimisation initiatives across authentication, routing, retries, and recovery
- Establish structured experimentation and learning loops
- Own payments dashboards, reporting, and performance insights
- Act as escalation point for payments incidents
- Partner with PSPs, acquirers, and networks to improve authorisation outcomes
Requirements:
- Senior experience in payments optimisation or payments operations at scale
- Deep understanding of card payments, authentication, and alternative payment methods
- Highly analytical, with strong SQL capability
- Proven ability to own complex, ambiguous problems end-to-end
- Strong stakeholder management and influencing skills
- Data-driven, commercially aware, and execution-focused
- Comfortable operating in fast-moving, high-growth environments
Benefits:
- High autonomy and ownership from day one
- Work closely with Product, Engineering, and Commercial leadership
- Remote-first culture
- Flexible working hours
- Unlimited holiday
- Budget for growth and wellbeing
- A culture that values innovation, ownership, transparency, and speed
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