Senior Product Designer
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Job Description
Senior Product Designer designing clear, intuitive experiences for Franki's consumer app and tools. Collaborating with cross-functional teams to improve user engagement and retention.
Responsibilities:
- Own End-to-End Consumer Experience Design
- Design user journeys, flows, wireframes, and interfaces across the consumer app
- Improve activation, first-purchase conversion, and repeat-purchase behavior
- Lead design from discovery through launch and iteration
- Conduct user research, usability testing, and competitive reviews
- Translate qualitative insights and quantitative data into actionable design solutions and hypotheses
- Contribute to a Unified Design System
- Create and refine components, interaction patterns, and visual guidelines across mobile and web
- Ensure consistency across consumer, creator, business, and partner surfaces
- Partner with Brand to maintain visual and identity cohesion
- Apply best practices for accessibility, responsiveness, and performance
- Support Cross-Platform Experiences (Mobile + Web)
- Adapt mobile-first patterns into scalable, performant web experiences
- Design cohesive cross-platform flows across mobile, web, and business tools
- Support partner surfaces and cross-platform behaviors
- Ensure clarity and usability across devices and form factors
- Improve Business and Creator Tools
- Design intuitive flows for business owners managing cashback, budgets, analytics, and promotions
- Simplify complex data into clear, actionable dashboards
- Create smooth posting flows, templates, and creator tools that increase content quality and output
- Balance power and simplicity in tools built for non-technical users
- Collaborate Cross-Functionally
- Partner closely with Product, Engineering, Data, and Marketing to define problems and ship solutions
- Participate in roadmap planning, design reviews, and critiques
- Communicate design decisions clearly and influence outcomes through strong storytelling
Requirements:
- 5+ years of product design experience
- Proven experience designing and shipping consumer mobile apps at scale
- Mastery of mobile UX, information architecture, interaction design, and user research
- Strong experience contributing to or building design systems
- Excellence in visual design craft and prototyping
- Ability to drive 0→1 product work and iterate quickly
- Experience with social, content, marketplace, rewards, or fintech products (a plus)
- Comfort working closely with engineering and data science partners
- A portfolio demonstrating end-to-end product design and shipped products.
Benefits:
- Competitive compensation and 100% covered healthcare, dental, and vision for employees
- Remote work: Our team works remotely across the US but primarily PST time zone; we travel together several times a year for company kick-offs and mid-year meetings.
- PTO: 15 days per year, plus additional PTO between Christmas and the end of the year (25th Dec - 31st Dec). Additionally, we recognize 11 public holidays per year.
- Medical, Dental & Vision: We cover 100% of Medical, Vision, and Dental insurance costs for employees.
- 401(k)
- Equipment: Computer & technology equipment applicable to your role.
- Monthly Stipend: To help cover some home office expenses.
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