Senior Product Manager – 12 month contract
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Job Description
Senior Product Manager shaping Certn’s SaaS background-check products. Owning strategy, roadmaps, launches, analytics, and customer-informed product development.
Responsibilities:
- Develop and execute product strategies and roadmaps aligned with overall business goals and market trends
- Define and prioritize product requirements, user stories, and use cases based on customer needs and business objectives
- Conduct market research, competitive analysis, and customer insights to inform product decisions
- Collaborate with cross-functional teams to gather input and ensure smooth product development and launch
- Identify market opportunities, emerging trends, and customer pain points to drive product innovation
- Define and communicate the product vision, roadmap, and strategy to internal and external stakeholders
- Discover and validate market problems for existing and future customers
- Drive product development from concept to launch, including product specifications, engineering collaboration, testing, and quality assurance
- Own the product roadmap of incremental improvements and iterative development
- Collaborate with marketing and sales on product collateral, sales enablement, marketing campaigns, positioning, and go-to-market strategies
- Analyze customer feedback and user testing to inform product decisions and iterate features and functionality
- Define and track product performance metrics, conduct data analysis, and generate insights
- Research and evaluate technologies, industry trends, and competitor offerings
- Collaborate with engineering, design, marketing, sales, and customer success teams
- Maintain communication with internal and external stakeholders and provide roadmap updates
- Mentor junior team members
- Write user stories with requirements and a clear definition of done
- Contribute to engineering planning and participate in scrum ceremonies
- Make buy, build, or partner decisions and conduct high-level technology assessments
- Monitor delivery progress and communicate delays and launch timeframes
- Develop profitability calculations using ROI, cost of delay, or other modeling tools
- Analyze product success metrics and product usage statistics with the BI team
- Gather market research and requirements from customers, analysts, and global stakeholders for future releases
Requirements:
- Proven track record of successfully developing and launching software (SaaS) products, preferably in a global or fast-paced startup environment
- Deep experience with product development processes, methodologies, and best practices covering the product lifecycle
- Demonstrated experience owning and driving product strategy, roadmap planning, and product lifecycle management
- Demonstrated ability to collaborate with cross-functional teams, including engineering, design, marketing, sales, support, and customer success, to achieve successful product outcomes
- Experience conducting market research, competitive analysis, and customer insights to inform product decisions
- Data-driven mindset, with experience analyzing verification performance metrics, running experiments, and leveraging insights to drive product improvements
- Excellent communication skills across all mediums
- Frequent travel up to 20%
- Experience in product management for enterprise-level or B2B SaaS products (bonus)
- Track record of successfully working with global remote teams (bonus)
- Experience with go-to-market strategies and product positioning (bonus)
- Experience with Agile or Scrum methodologies and familiarity with Jira, Asana, or Trello (bonus)
- Experience with decision engines and billing systems (bonus)
- Legally authorized to work in Canada
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