Senior Product Manager, AI
Posted 2hrs ago
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Job Description
Driving Eleanor Health’s AI product strategy and execution to improve addiction and mental health services. Leading vendor evaluations and internal deployments of AI tools across teams.
Responsibilities:
- Own the full lifecycle of AI vendor relationships, from evaluation and selection through deployment, iteration, and ongoing performance management.
- Lead structured vendor evaluations: coordinate demos, manage scorecards, drive to a recommendation, and own contract and integration requirements
- Define clinical safety requirements for every AI deployment.
- Run pilots, define success metrics, and drive go/no-go decisions with clear data
- Own the strategy for deploying Claude and other AI tools internally.
- Develop onboarding and training programs that help team members get real value from AI tools in their day-to-day work
- Identify and prioritize high-value internal use cases: transcript analysis, call analysis, data entry automation, schedule optimization, and more
- Partner with Operations, Clinical, Technology, and other key teams to identify where AI agents can automate or improve workflows that currently require manual effort.
- Map current manual workflows and identify where AI agents can remove repetitive steps, reduce errors, or eliminate handoffs entirely
- Build and maintain the AI product roadmap in partnership with the Director of Technology and ELT.
Requirements:
- 5+ years of experience as a product manager, with a demonstrated track record of taking products from concept through deployment and actively using AI tools as part of how you work today
- Demonstrated ability to take an AI product from evaluation through deployment — not just strategy, but execution
- Experience working in or with healthcare organizations, with a working understanding of HIPAA compliance and clinical workflows
- Proven ability to manage vendor relationships: evaluating options, running structured assessments, negotiating contracts, and holding vendors accountable post-launch
- Strong cross-functional collaboration skills — ability to partner with clinical, operations, and engineering teams simultaneously
- Comfort with ambiguity: this role is building something new, and the person who thrives here shapes the path rather than following one
- Excellent communication skills — ability to translate technical complexity into clear business decisions for executive audiences.
Benefits:
- Generous Paid Time Off (prorated for new employees) - unplug, relax, and recharge!
- 12 Vacation days
- 12 Wellness (Sick) days
- 3 Floating holidays
- 9 Company-observed holidays
- Jury Duty, Voting Leave, and other forms of paid time off may be available
- Eleanor-paid medical and dental insurance plans, with affordable vision coverage - We are a health first company, and we strive to make our plans affordable and accessible.
- 401(k) plan with 3% match - We are excited to be able to support the long-term financial well-being of our team in a way that reinforces Eleanor’s commitment to equity.
- Short-term disability - We understand that things happen, we want you to feel comfortable to take time to get better.
- Long Term Disability - Picks up where Short Term Disability leaves off (employee paid).
- Life Insurance - Both Eleanor and employee-paid options are available.
- Family Medical Leave - Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons such as the birth, adoption, or fostering of a child, and for serious health conditions that you or a family member/significant other might be facing.
- Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates
- Mindfulness App Reimbursement
- EAP with eight face-to-face sessions
- Virtual health and wellness visits covered by our medical plan.


















