Platform Product Manager
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Job Description
Platform Product Manager leading Navitus’s pharmacy claims adjudication platform portfolio. Shaping strategy, roadmaps, commercialization, adoption, and enterprise product outcomes.
Responsibilities:
- Own the claims adjudication platform product portfolio and serve as accountable product leader for platform vision, strategy, roadmaps, investment priorities, performance, and lifecycle decisions.
- Make and recommend portfolio tradeoffs based on customer value, enterprise strategy, market opportunity, financial impact, operational readiness, and delivery feasibility.
- Align executive stakeholders and cross-functional leaders on platform priorities, sequencing, dependencies, and measurable outcomes.
- Represent claims adjudication platform product strategy in enterprise portfolio, investment, commercialization, sales enablement, and client readiness forums.
- Define and maintain a multi-year claims adjudication platform strategy and roadmap.
- Manage the platform portfolio as a strategic product with clear value propositions, customers, users, roadmaps, funding needs, and success measures.
- Define platform capabilities as modular, reusable components supporting multiple products, clients, channels, and business units.
- Identify fragmentation, duplication, capability gaps, and legacy constraints, establishing plans to consolidate, modernize, replace, or retire capabilities.
- Own business decisions for platform launch sequencing, adoption, enhancement priorities, market positioning, and lifecycle planning.
- Maintain a transparent portfolio view of dependencies, risks, investment needs, and expected business impact.
- Lead continuous discovery with clients, prospects, partners, product teams, engineering teams, operations, and other platform users.
- Translate enterprise and product needs into platform capabilities, product requirements, roadmaps, and prioritized backlogs.
- Prioritize work using customer value, business outcomes, risk reduction, platform reuse, delivery effort, reliability, and strategic fit.
- Create feedback loops from production performance, users, clients, operations, and delivery teams to guide improvement.
- Establish a platform governance model for intake, evaluation, prioritization, investment, delivery, adoption, and lifecycle decisions.
- Ensure platform roadmaps account for healthcare regulation, privacy, client commitments, market expectations, operational readiness, and commercialization requirements.
- Perform other duties as assigned.
Requirements:
- Bachelor's degree in business, computer science, information systems, engineering, data science, mathematics, or a related field, or equivalent work experience, required.
- 10+ years of progressive product management experience, including leadership of enterprise-scale platforms, platform portfolios, or complex technology products required.
- Demonstrated experience commercializing complex business platforms, shared capabilities, transaction platforms, or enterprise products that support multiple clients, users, or business units required.
- Experience building reusable capabilities that support multiple products, users, clients, or business units required.
- Experience setting product strategy, managing roadmaps and backlogs, making investment tradeoffs, and measuring product outcomes required.
- Experience leading cross-functional teams in a matrixed environment and influencing executive, business, and technology stakeholders required.
- Experience with agile product development, continuous discovery, design thinking, and product lifecycle management required.
- Demonstrated ability to translate platform capabilities into customer, market, operational, commercial, and financial value required.
- Participate in, adhere to, and support compliance program objectives.
- Ability to consistently interact cooperatively and respectfully with other employees.
Benefits:
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
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