Senior Product Manager – Core Fraud Services
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Job Description
Senior Product Manager in core fraud services at Socure driving product delivery and integration. Leading technical enablement and enhancing fraud products through collaboration and data insights.
Responsibilities:
- Lead the technical enablement for Score addons such as Graph Intelligence and Signals, ensuring these core components are architected for maximum reuse across the Socure ecosystem.
- Manage the model lifecycle as a product, ensuring operational excellence and building the systems that allow customers to seamlessly adopt our latest fraud intelligence.
- Manage and scale cross fraud services such as name matching and address validation—to ensure global consistency, high availability, and low-latency performance.
- Use structured product frameworks (e.g., RICE, Kano, JTBD, or Opportunity Solution Tree) to make data-driven prioritization and tradeoff decisions.
- Develop detailed product requirements, acceptance criteria, and success metrics that enable precise engineering execution.
- Partner with Engineering and Data Science to ensure timely delivery and quality outcomes of graph and signal-based features.
- Identify and execute opportunities for native integration of graph insights into existing fraud and risk products, enhancing detection efficacy and reducing false positives.
- Collaborate with dependent teams to ensure smooth data flows, operational performance, and measurable customer value from graph-based systems.
- Define and track KPIs that quantify signal precision, latency, and contribution to model accuracy.
- Conduct customer discovery and feedback loops to validate hypotheses and refine product decisions.
- Partner with Customer Success and Sales Engineering to understand customer workflows and optimize product usability.
- Translate technical insights into clear product value propositions that resonate with both internal stakeholders and clients.
- Collaborate closely with Data Science, Engineering, and other product areas to ensure consistent integration of graph and signal intelligence across the platform.
- Work with Product Marketing, Product Operations and Account teams to prepare product documentation, release notes, and enablement materials that highlight graph-related value.
- Contribute to quarterly planning and prioritization through transparent communication of tradeoffs, outcomes, and progress metrics.
Requirements:
- 5+ years of Product Management experience, specifically working on platform systems, infrastructure, or core services in a high-scale B2B API or ML/AI environment.
- Proven success delivering technical products end-to-end, with a strong record of shipping on time and iterating based on impact.
- Strong technical knowledge of predictive analytics, with experience in data-driven product development.
- Ability to develop and execute product line roadmaps, ensuring products align with market demands and business growth objectives.
- Great cross-functional collaboration and communication skills, with experience driving alignment between diverse teams and stakeholders. Experience working with remote teams.
- Proven ability to drive product innovation by leveraging client feedback, market insights, and industry trends to develop cutting-edge solutions.
- Strong verbal and written communication skills, capable of engaging with technical and non-technical stakeholders, including executive leadership and external partners.
- Ability to travel 10-15% of the time
- Experience with identity fraud data, model feedback loops, or graph-based fraud detection tools.
- Prior work with clients in financial services, fintech, or government sectors.
- MBA or advanced degree in Computer Science, Engineering, or a related field.
- 2+ years of building B2B self-service oriented products for both customers and product teams.
- Demonstrated user-centric approaches from previous experiences, along with ability to work alongside Designers and Engineers
- Strong influence and cross-functional collaboration skills with the ability to create clarity and drive focus
Benefits:
- Offers Equity
- Offers Bonus
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