Product Manager – Dental
Posted 2hrs ago
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Job Description
Product Manager responsible for Dental product competitiveness and market analysis. Collaborating across teams to identify gaps and introduce new products.
Responsibilities:
- Responsible for ensuring Dental products remain competitive in the marketplace by working with Sales and other internal/external areas to identify issues and competitive gaps
- Serves as subject matter expert and point of contact for dental product and contract information
- Research current market trends and competitor data to identify gaps in the dental offering and maintain dental portfolio
- Reviews Federal guidelines to determine if product meets regulatory requirements
- Recommends future products based on market research, customer requests and sales strategies
- Coordinate’s introduction of dental products to market with sales, marketing and operations
- Assists in the development of communication plan with each impacted department
- Creates and provides Sales training as needed
- Works with print vendors to create collateral materials for open enrollment or marketing campaigns
- Works with software application vendors to design and maintain dental rating engine and contract management systems
- Ensure dental products meet business needs and support corporate strategy
- Maintains Dental product competitiveness by identifying issues, barriers and concerns and recommending appropriate course of action
- Facilitates resolution of issues
- Ensures solutions meet business need and overall business direction
- Participates in cross functional workgroup to discuss ongoing product enhancements and current projects which may impact dental products
- Analyzes and coordinates the development of new dental products, retirement of outdated products and benefit enhancements based on market trends
- Reviews dental plans and benefit summaries for accuracy during the proposal process
- Reviews policy language and coordinates updates to fulfillment/renewal materials with the Blue Partner
- Works with the Actuary to determine if annual rate changes are needed
- Revises product proposals, benefits summaries and other legal documents as needs change
- Works with Marketing to create dental materials
- Provides product specific information for internal and external customers via manuals, forms and partner specific communication
- Develops channels such as Dental Sales Administration bulletins, Blogs, Communication bulletins, Website Content for Partners and managed websites and Customer Service bulletins
- Supports and is involved in enterprise projects
- Reviews and maintains Blue Plan partner dental website and ensure compliance with CMS guidelines
- Improves processes, develops procedures and program improvements to meet customer needs and department goals
- Facilitates projects when necessary to ensure project outcomes
- Maintains product information on key systems: Collateral Catalog, Sale support tools, rating system and dental websites
- Responsible for coordination and publication of the Provider Directory by working closely with Provider Relations
- Maintains professional and technical knowledge by attending workshops, seminars or online classes
- Performs other related duties and responsibilities as assigned
Requirements:
- Knowledge of Current Dental Terminology (CDT)
- Knowledge of product life cycle management
- Self-starter with the ability to work independently under little or no supervision and within time constraints
- Ability to manage multiple complex tasks and coordinate competing priorities appropriately
- Advanced knowledge of dental products
- Experience in coordinating the development, implementation and management of website content
- Experience in development and execution of branded collateral including content creation and management
- Advanced knowledge of product development processes including marketing, sales, training, and distribution models
- A global approach to problem-solving and decision making
- Excellent interpersonal, communication and presentation skills including the ability to address a wide range of audiences
- Bachelor's Degree or commensurate experience
- 3-5 years Dental or Health Insurance experience or 2 or more years supervisory and/or team lead experience or equivalent military experience
Benefits:
- A culture that values employees and celebrates, empowers, and inspires a diverse workforce
- Outstanding and affordable benefits package
- PTO provided at date of hire
- 11 paid holidays
- 401(k) with up to 6% match; fully vested from day 1
- Remote opportunities with company-provided equipment
- Team-oriented, collaborative group of peers
- Career advancement opportunities
- Tuition Reimbursement
- Employee Assistance Program
- Inclusion Council and Employee Resource Groups
- Recharge Days and Volunteer Time Off



















