Director of Product Strategy – Sales Engagement
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Job Description
Director of Product Strategy for Sales Engagement at Outreach, leading product strategy and market positioning for AI-driven sales tools.
Responsibilities:
- Own QBR content and field-facing product updates for Sales Engagement — presenting with depth and conviction
- Serve as the trusted product expert in customer conversations and strategic sales cycles
- Build and maintain crisp, business-oriented product collateral: positioning decks, competitive battlecards, release narratives, and roadmap presentations
- Support analyst relations, investor materials, and board-level content as the voice of Sales Engagement strategy
- Present the roadmap and demo new capabilities at marquee events - including Customer Advisory Boards and industry conferences
- Work closely with the Sales Engagement Product team across time zones, translating market reality into actionable product context and accelerating the evolution into an end-to-end agentic revenue platform.
- Track the market and competitive landscape and customer feedback, translating that into Outreach positioning and roadmap priorities
- Guide pricing and packaging decisions, with evolving pricing models for AI-native products
- Partner with Sales Enablement and Product Marketing to ensure every launch lands accurately and compellingly across the field
- Handle customer escalations as the product voice — triaging issues, aligning with the Product team, and closing the loop with customers and CS
- Lead pilots with high-value customers — structuring the engagement, setting success criteria, and ensuring outcomes feed back into the product roadmap
- Drive adoption and consumption of AI capabilities, partnering with CS and Sales
Requirements:
- 8+ years in product management, product strategy, solution consulting, or sales strategy in B2B SaaS
- Proven track record presenting product strategy to Sales leaders and executive audiences — QBRs, EBCs, SKOs, or equivalent
- Experience with AI tools for Sales or GTM; knowledge of Outreach, Salesloft, Apollo, or Gong is a strong plus
- Exceptional communicator — able to make a complex roadmap land clearly with Sales leaders; low-ego and disciplined collaborator across a distributed team
Benefits:
- Flexible time off
- 401k to help you save for the future
- Generous medical, dental, and vision coverage for full-time employees and their dependents
- A parental leave program that includes options for a paid night nurse, and a gradual return to work
- Infertility/ assisted reproductive services benefit
- Employee referral bonuses to encourage the addition of great new people to the team
- Snacks and beverages in the Office, along with fun events to celebrate
- Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
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