Senior Program Manager, HR Technology
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior HR Technology Delivery Manager leading Workday, ServiceNow, and related systems for Lennar, a major U.S. homebuilder. Owning roadmap, releases, vendors, governance, and delivery outcomes.
Responsibilities:
- Own end-to-end delivery accountability for Lennar's HR Technology portfolio across Workday, ServiceNow HRSD, Employee Center Pro, NowMobile, Docebo, Paradox, and custom applications
- Build and maintain an integrated roadmap sequencing projects, module deployments, and vendor releases against capacity
- Own demand intake and prioritization, including business case validation, effort sizing, trade-off analysis, and request disposition
- Partner with HR, Total Rewards, Talent Acquisition, Payroll, Finance, Legal, and IT leaders to create funded delivery plans
- Manage portfolio financials, including budgets, forecasts, software and services spend, and variance explanations
- Own the HR Technology release calendar across all platforms
- Run feature assessment, impact analysis, adoption decisions, regression testing, sign-off, deployment, and post-release validation
- Set and enforce change control standards for environment strategy, tenant refreshes, configuration migration, approval gates, and rollback plans
- Chair release readiness and go/no-go reviews
- Coordinate cross-platform dependencies and protect integrations, service workflows, and reporting
- Own release communications and enablement, including release notes, training updates, and support readiness
- Set and sustain delivery cadence across intake, planning, iteration reviews, release checkpoints, and retrospectives
- Direct and prioritize analysts and engineers, unblock work, and escalate decisively without formal reporting authority
- Mentor the team on requirements quality, testing rigor, and documentation standards
- Perform hands-on requirements, design and configuration review, escalated troubleshooting, and critical-cycle support
- Manage HR Technology vendors, implementation partners, AMS providers, and managed-service partners
- Direct partner and contractor resources and support renewals, license true-ups, and vendor roadmap reviews
- Own portfolio support models, including triage standards, service levels, incident management, and problem management
- Ensure security, privacy, audit, compliance, access governance, and SOX-relevant controls
- Define and report portfolio health metrics, including predictability, release quality, incidents, adoption, and value realized
- Deliver executive updates and decision briefs
- Operate an HR Technology governance forum and maintain the portfolio risk and issue register
Requirements:
- Bachelor's degree in Information Systems, Business, HR, or a related field, or equivalent professional experience
- Ten or more years delivering enterprise technology, including at least five years leading HR technology delivery, programs, or a product portfolio
- Demonstrated accountability for a multi-platform HR technology portfolio
- Substantive hands-on Workday experience plus at least one other enterprise HR platform
- Proven ownership of formal release and change management for enterprise SaaS, including release calendars, regression testing, environment strategy, and go/no-go authority
- Track record leading delivery teams and cross-functional workstreams without formal reporting authority
- Vendor and systems integrator management experience, including scope, SOWs, performance accountability, and escalation
- Functional fluency across core HR, compensation, talent acquisition, learning, absence, time, payroll, and HR service delivery
- Sufficient technical depth to interrogate design decisions and judge production viability
- Executive-level communication, candor about risk, and discretion handling confidential data
- Preferred: hands-on ServiceNow HRSD, Employee Center Pro, and NowMobile experience
- Preferred: Docebo or comparable learning platform experience and conversational AI recruiting tools such as Paradox
- Preferred: Workday Pro, ServiceNow, or equivalent platform certifications; PMP, SAFe, Scrum, or ITIL credentials
- Preferred: experience owning delivery for custom-built HR applications alongside packaged SaaS
- Preferred: large multi-brand or multi-entity enterprise experience (5,000+ employees), including acquisition integration
- Preferred: exposure to SOX or similar control environments applied to HR and payroll systems
- Preferred: homebuilding, construction, real estate, or financial services experience
- Ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs
- Finger dexterity is necessary
Benefits:
- Medical, Dental, and Vision coverage
- 401(k) Retirement Plan with a $1 for $1 Company Match up to 5%
- Paid Parental Leave
- Associate Assistance Plan
- Education Assistance Program
- Up to $30,000 in Adoption Assistance
- Up to three weeks of vacation annually from the moment of hire
- Holiday, Sick Leave, and Personal Day policies
- New Hire Referral Bonus Program
- Home Purchase Discounts
- Everyone’s Included Day
- Remote work option for U.S.-based employees
Similar Jobs
Associate Manager, Program Management
Associate program manager overseeing pharmaceutical support programs at UBC. Managing operations, staff, metrics, client relationships, and program deliverables across the drug development lifecycle.
Program Operations Coordinator
Program Operations Coordinator executing an established tax-relief firm’s education and member-community calendar. Managing faculty, events, vendors, member workflows, reporting, and operating systems.
Program Operations Coordinator
Program Operations Coordinator executing executive education, member onboarding, and live events for a U.S.-based tax relief and audit representation firm. Managing calendars, logistics, vendors, reporting, and operating systems.
Sales Enablement Program Manager
Sales Enablement AI Program Manager building Hammerspace’s AI-powered knowledge ecosystem. Scaling onboarding, knowledge retrieval, and AI adoption for Hammerspace’s global data environment platform.
EBC Program Manager
EBC Program Manager optimizing NVIDIA’s customer briefing systems, Salesforce analytics, and AI workflows. Scaling operations for NVIDIA’s global Executive Briefing Center program.
Business Readiness Director – Process and Systems Transformation, Program Management
Business readiness director leading SAP S/4HANA process transformation for RTX, an aerospace and defense company. Driving international deployment, executive alignment, and organizational readiness.
Program Operations Specialist
Program Operations Specialist running administrative, technology, and data systems for Johns Hopkins’ Hire Hopkins employer engagement function. Supporting employer partnerships, student opportunities, events, reporting, and operational excellence.
Technical Program Director
Technical Program Director leading complex, cross-functional engineering programs at Cast & Crew, an entertainment technology and services provider. Managing delivery governance, budgets, dependencies, risks, and executive communication.
Startup Program Manager – Contract, Temp
Startup Program Manager scaling founder-first programs at Neo4j, a graph intelligence platform for AI applications. Optimizing startup acceptance, communications, partnerships, reporting, and co-marketing campaigns.
Programme Manager – Product & Programme Development
Programme Manager converting Wadhwani Foundation’s venture-development interventions into structured, repeatable products. Designing playbooks, sector sprints, alumni pathways, and scalable delivery models.
Strategic Business Manager – Strategic Program Manager
Strategic account leader owning wireless integration clients from sale through delivery and ongoing growth. Managing multidisciplinary teams, quotas, escalations, and P&L outcomes for Day Wireless Systems.
Program Manager – Exercise Planning
Program Manager leading FEMA exercise planning and emergency preparedness programs. Directing multidisciplinary teams, stakeholder coordination, exercise lifecycles, and executive-level deliverables for major events.
Director of Program Management – Healthcare Government Contracting
Director leading complex federal healthcare programs for Matrix Providers, which connects healthcare professionals with military and veteran care opportunities. Overseeing program managers, contract delivery, compliance, and customer satisfaction.
Program Director – Strategy
Program Director leading H&R Block's enterprise strategic programs and EPMO maturity. Driving governance, cross-functional execution, risk management, and measurable business outcomes for a tax services company.
Manager, Program/Project
Project Manager leading Agile sustainment, modernization, and cybersecurity compliance for a public-facing DoD website and CMS. Managing Government stakeholders, backlogs, risks, schedules, releases, and contractual deliverables for Nationwide IT Services.
Clinical Trials Program Manager
Clinical Trials Program Manager leading decentralized clinical trials for federal health agencies and the Veterans Health Administration. Overseeing protocols, regulatory compliance, sponsors, patients, and study operations.
Program Manager, mRNA LNP, Drug Product CMC/Development
Program Manager leading mRNA LNP drug product CDMO programs at Aldevron, a life sciences and biotechnology services company. Overseeing client delivery, governance, relationships, and growth initiatives.
Program Performance Analyst
Program Performance Analyst turning contact-center data into operational insights for Working Solutions. Improving agent performance, efficiency, customer experience, and account results through analytics.
Program Manager
Program Manager overseeing Human Resources Command activities for Native Hawaiian-owned federal contractor Lawelawe Defense. Leading teams, contract deliverables, staffing, schedules, customer relationships, and operational improvement.
Training Program Manager – AI-First PM Training
Training Program Manager running AI-first product management cohorts for First Principles, a product consultancy serving emerging technology startups. Coordinating instructors, live sessions, participant progress, certification, technology, and enterprise client communications.