Senior Revenue Enablement Manager – Sales Effectiveness

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Job Description

Senior Revenue Enablement Manager improving demos, negotiations, renewals, and expansions at UserTesting, a human-insight platform. Driving GTM coaching, technology adoption, and AI-enabled enablement.

Responsibilities:

  • Own enablement strategies for demos, pricing, and negotiation across Sales and Solution Consulting
  • Build enablement around mutual action plans and customer management across deals, renewals, and customer relationships
  • Equip Customer Success Managers to lead QBRs, identify account insights, and navigate renewal, upsell, and expansion conversations
  • Analyze customer interactions and Gong calls with Sales and Customer Success leaders to identify performance patterns and risks
  • Translate field insights into targeted enablement and coaching
  • Maintain current and accessible product enablement for Sales, Solution Consulting, and Customer Success
  • Help teams use GTM technology including Gong, Planhat, Showpad, Tableau, and Aligned
  • Identify practical AI applications that improve GTM effectiveness
  • Partner on onboarding, continuous enablement, coaching, content, Revenue Kickoff, and other GTM programs
  • Lead high-impact initiatives and broader training needs as they emerge

Requirements:

  • 3–5 years of relevant experience in Sales, Customer Success, Solution Consulting, Enablement, or a similar GTM role
  • Meaningful customer-facing experience and a demonstrated track record of strong performance
  • Hands-on experience with customer demos, negotiation, and pricing conversations
  • Strong understanding of mutual action plans, QBRs, renewals, upsell, and expansion motions
  • Ability to identify performance needs and build enablement solutions using customer interactions, field feedback, data, and business priorities
  • Strong facilitation, coaching, and content-development skills
  • Practical AI mindset and strong technology fluency
  • Familiarity with Gong, Planhat, Showpad, Tableau, and Aligned
  • Strong cross-functional communication and influence skills
  • Ability to independently drive high-impact initiatives

Benefits:

  • Inclusive and accessible interview accommodations
  • Equal Opportunity Employer
  • Participation in the U.S. Federal E-Verify program