Senior Sales Engineer
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Job Description
Senior Sales Engineer helping Fastly customers deploy secure edge cloud solutions. Supporting strategic accounts through technical presales, postsales, architecture, POCs, onboarding, and renewals in Sydney.
Responsibilities:
- Work with customers, prospects, and partners to develop customized solutions aligned to business priorities
- Design architectures and deliver customer roadmaps leveraging Fastly’s platform
- Deliver strategic sales plays and contribute to competitive wins and renewals
- Engage early in the roadmap process to align with customer goals
- Champion customer feedback to shape Fastly’s product roadmap
- Lead and manage Proofs of Concept and technical evaluations
- Lead onboarding and service delivery after successful opportunity closure
- Expand relationships with key stakeholders and build executive-level trust
- Collaborate cross-functionally with Product, Engineering, and Support teams to advocate for customer needs
- Track and prioritize critical issues, feature requests, and value delivery
- Serve as a proactive focal point and trusted advisor for assigned strategic customers across presales and postsales engagements
Requirements:
- 10+ years in a customer-facing technical role such as Sales Engineer, Solutions Engineer, or Technical Account Manager, with hands-on presales and postsales experience
- 2+ years working in or with Media, Entertainment, and/or Gaming industries
- Strong knowledge of CDN technologies, particularly streaming
- Good knowledge of application security, including WAF, API Security, and Bot Security, preferred
- Proven ability to influence business and technical stakeholders
- Skilled at delivering technical demos and communicating complex concepts clearly
- Proficiency in a scripting language such as Python, Ruby, Perl, PHP, or VCL
- Excellent written and verbal communication skills
- Curiosity and openness to new technologies and ways of working
- Willingness to travel up to 30% domestically
- Availability during core business hours
- Willingness to travel as required by the role or manager, including travel to the USA
- Fully completed application and resume or CV required
Benefits:
- Comprehensive benefits package designed to meet employees’ needs
- Benefits start on the first day of employment
- Benefits offerings may vary depending on the country where you work
- Inclusive and diverse work environment
- Reasonable accommodations for applicants and employees with disabilities
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