Senior Sales Engineer
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Job Description
Sales Engineer at Ciena collaborating with a global hyperscaler. Focusing on cutting-edge networking solutions and providing technical oversight while designing advanced networks.
Responsibilities:
- Provide technical oversight and act as a trusted advocate in all aspects of the customer's network, including onsite engagements
- Design Long Haul and Subsea networks, collaborating with deployment teams to ensure timely delivery of routes
- Support architectural discussions, translating customer requirements into actionable deliverables for engineering teams
- Develop high-grade written proposals, network engineering designs/documentation, and quotes
- Communicate and articulate the value of solutions to the customer, in support of the Sales Team
- Consult with the customer on best practices and integrate Ciena’s technology into their network
- Understand the customer's network, software applications, and architecture to provide tailored solutions
Requirements:
- Bachelor’s degree in Engineering (Hons) or related field; Master’s degree preferred
- 7+ years of telecommunications/industry experience, including a focus on presales
- Proven expertise in DWDM network designs using modeling tools and customer requirements
- Solid understanding of optical transport, Data Center Architectures, and Routing & Switching
- Ability to build and maintain strong customer relationships
- Strong project management, organizational, and problem-solving skills
- Superior verbal and written communication abilities to effectively liaise with customers and internal teams
- Lead technical tasks, including lab trials, product demonstrations, written proposals (RFPs), and complex DWDM network designs, while planning and supporting product certification, acceptance testing, and network introduction activities
- Familiarity with Automation, SW-driven network architecture, APIs, and cloud environments
- Regular travel to customer sites, R&D locations, and technical conferences for customer engagements, technical discussions, and presentations
Benefits:
- Flexible work environment
- Individual growth
- Well-being and belonging culture
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