Senior Technology Business Analyst – Defined Benefits Administration
Posted 64ds ago
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Job Description
Senior Technology Business Analyst optimizing defined benefits administration processes. Collaborating with stakeholders and technology teams to deliver effective technology solutions.
Responsibilities:
- Analyze business processes, systems, and workflows within defined benefits administration platforms to identify gaps, risks, and improvement opportunities.
- Gather, review, and validate business, functional, and technical requirements, ensuring alignment with system functionality and end user experience.
- Translate complex business and plan rules into detailed, actionable specifications that can be implemented or enhanced within the system.
- Actively debug system behavior by comparing requirements, plan rules, configuration, and code logic to identify root causes of issues and discrepancies.
- Develop and enhance system functionality using Visual Basic, including maintenance of existing logic and creation of new features to support plan administration, calculations, and processing.
- Utilize XML to analyze data exchanges, troubleshoot integrations, and support web-based debugging or development activities.
- Collaborate closely with business stakeholders, operations teams, developers, QA, and project managers throughout the full delivery lifecycle.
- Support system testing, user acceptance testing (UAT), and production implementations, ensuring results align with documented requirements and plan design.
- Maintain accurate and comprehensive documentation, including technical requirements, process flows, technical logic, and migration documentation.
- Communicate status, risks, dependencies, and technical issues clearly to both business and technology audiences.
Requirements:
- 5+ years of experience as a Business Analyst in a technology-driven environment, with significant exposure to complex systems.
- Demonstrated experience supporting defined benefit pension plans, retirement systems, or benefits administration platforms.
- Strong understanding of the software development lifecycle (SDLC).
- Hands-on Visual Basic programming experience, with the ability to read, debug, and build system logic.
- Proven ability to debug production and pre-production issues by analyzing requirements, plan provisions, configuration, and code behavior.
- Working knowledge of XML, including its use in data exchanges, integrations, and web-based debugging or development.
- Ability to translate complex business, operational, and regulatory requirements into clear technical documentation and executable solutions.
- Experience using requirements management and collaboration tools such as JIRA, and Microsoft TFS.
- Strong written and verbal communication skills, with the ability to work effectively across business, operations, and technical teams.
- Must have the ability to translate technical concepts, system logic, and code into clear, plain-language explanations for business and client stakeholders.
Benefits:
- Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
- Retirement Savings: Robust programs to help you secure your financial future.
- Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: Paths for advancement within a global organization.
- Paid Training: Learn while you earn with award-winning learning platforms.
- Paid Time Off: Competitive PTO packages to help you recharge.
- Great Work Environment: Join an award-winning culture that values diversity and inclusion.
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