IT Software Asset Management Analyst
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Job Description
IT Software Asset Manager overseeing software lifecycle management for SaaS and AI platforms. Collaborating with IT, Procurement, and Finance teams to optimize software investments at DoorDash.
Responsibilities:
- Manage the full lifecycle of enterprise SaaS and AI software assets
- Administer and maintain software licensing across multiple enterprise platforms and vendors
- Run and analyze license utilization reports from vendor portals and internal systems
- Reconcile purchased licenses against assigned and consumed licenses
- Assign, transfer, and revoke software licenses based on user access requirements
- Maintain accurate software entitlement, usage, and renewal records
- Monitor software usage trends and provide recommendations for optimization
- Help evaluate AI software consumption models, usage metrics, and licensing impacts
- Utilize Okta, ConductorOne, and related tools to review and manage software access groups
- Work closely with Strategic Sourcing, Procurement, Legal, and Finance teams on software renewals
- Assist in evaluating vendor proposals, renewal terms, and pricing structures
- Maintain relationships with software vendors and escalate operational issues
- Develop reporting and dashboards related to software inventory and savings opportunities
- Track and communicate realized cost savings and optimization initiatives
- Participate in software audits and compliance reviews as needed
- Assist with software consolidation efforts during acquisitions
Requirements:
- Bachelor’s degree in Finance, Accounting, Business Administration, Information Technology, or a related field
- 5+ years of experience in Software Asset Management or IT Asset Management, with a focus in finance.
- Deep knowledge of SaaS software licensing models and agreements
- Proven experience managing vendor relationships and negotiating contracts.
- Excellent analytical, problem-solving, and organizational skills.
- Exceptional communication skills with the ability to collaborate effectively across diverse teams.
- Proficiency in PowerPoint, Google Suite, OKTA or other related tools
- Ability to work independently and as part of a team in a fast-paced environment
- Advanced customer service and stakeholder management skills
- Detail oriented, problem solver & resourceful
Benefits:
- Health insurance
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
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