Senior Travel Consultant
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Job Description
Senior Travel Consultant managing reservations, travel policies, and regulations for BCD Travel’s media and entertainment clients. Providing fare guidance and improving travel operations.
Responsibilities:
- Search and confirm travel reservations for customers
- Consult customers based on their travel policies
- Fulfill requests regarding DOT, TSA, passports, visas, and other travel regulations
- Provide information about low fares, exchange costs, and penalties
- Review operational processes and commercial relationships and suggest improvements
- Maintain, communicate, and expand current knowledge of supported travel industries
- Communicate with and respond to current and new clients
- Help clients travel smart and achieve more
Requirements:
- Extensive Travel Agent experience
- Working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills in GDS Sabre
- Strong verbal and written communication skills in English
- Flexibility in scheduling is a core requirement
- Availability during 8pm CST to 8am CST during the week and all day Saturday/Sunday
- Ability to work in the United States
Benefits:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- Mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Reasonable and necessary accommodations for employees
- Open communication, collaboration, and flexible work-life balance
- Charitable activities and community involvement
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