Small Business Engagement Lead
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Job Description
Small-business engagement lead helping underserved suppliers navigate public procurement through Civic Marketplace’s digital platform. Building supplier partnerships, education programs, and scalable engagement operations nationwide.
Responsibilities:
- Build relationships with small, minority-owned, and HUB-certified businesses
- Host onboarding sessions, educational workshops, and community briefings about government contracting
- Guide vendors through profile completion, bid readiness, and project matching
- Represent supplier feedback internally to shape tools and policies
- Collaborate with chambers of commerce, economic development agencies, cooperative purchasing networks, and advocacy groups
- Drive supplier acquisition in high-priority states and RFP verticals
- Design and optimize internal processes, feedback loops, and CRM workflows
- Help scale supplier-side operations efficiently
Requirements:
- Experience working with HUBs, MWBEs, DBEs, or similar certification programs, ideally in a public or nonprofit setting
- Strong understanding of public procurement and small-business success in government contracting
- Excellent communication and relationship-building skills
- Comfortable leading webinars and engaging with micro-enterprise founders and public procurement officers
- Familiarity with the B2G Platform, Texas DIR, CRMs such as HubSpot, Airtable, or similar outreach and tracking tools
- Grit, ownership, and integrity
- Fluency in Spanish or another language commonly spoken in underserved small-business communities is a bonus
- Prior experience in vendor engagement, certification support, or small-business technical assistance is a bonus
- Experience with a cooperative purchasing network is a bonus
- Legally authorized to work in the United States
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