Software Engineer
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Job Description
Senior Software Engineer at Kaleris delivering supply chain optimization solutions and resolving customer issues. Collaborating across engineering, product, and customer success to drive feature development.
Responsibilities:
- Receive and own pre-triaged, escalated customer issues from the Customer Support team and drive them to resolution
- Debug and diagnose complex production and integration problems across the full stack
- Identify root causes and implement durable fixes — not just workarounds
- Communicate proactively with stakeholders on issue status, timelines, and resolution plans
- Document findings and contribute to internal knowledge bases to reduce repeat escalations
- Collaborate with teammates to formulate detailed designs, implement solutions from requirements, and estimate effort
- Participate actively in agile product development, including sprint planning, code reviews, and retrospectives
- Adhere to test-driven development practices and maintain high standards for code quality
- Support product deployments, configuration, and post-release validation
Requirements:
- 5+ years of software development experience, with a track record of owning complex features end-to-end
- Strong Java proficiency — able to design, build, debug, and own Java-based services and features end-to-end
- Strong debugging and analytical skills — comfortable isolating issues across frontend, backend, and data layers
- Hands-on experience with HTML, CSS, JavaScript, and AJAX
- Solid experience with PostgreSQL — writing queries, analyzing execution plans, and resolving data issues
- Familiarity with queuing systems and API integrations (Redis/Resque, JSON-based systems, or similar)
- Demonstrated ability to balance competing priorities — planned roadmap work alongside resolving escalated issues
- Excellent verbal and written communication skills; English proficiency required
- Ability to work independently and with distributed, international remote teams
- Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
Benefits:
- Kaleris is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
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