Software Implementation Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Software Implementation Specialist implementing Gateway Ticketing Systems' Galaxy suite for attractions and nonprofits. Configuring systems, training customer teams, and supporting go-live activities.
Responsibilities:
- Collaborate with customers to gather and document software implementation requirements
- Implement and configure the Galaxy suite of products based on customer needs
- Conduct on-site system and operational design evaluations
- Recommend system modifications and operational best practices
- Deliver basic Galaxy module training to customer teams
- Support customers during go-live activities
- Work with customer management at all levels, from front-line staff to executives
- Help attractions and non-profit organizations improve ticketing and operational processes
Requirements:
- Experience working with Gateway Ticketing Systems' Galaxy suite of products
- Operational experience in attractions or non-profit organizations
- Strong skills in requirements gathering, documentation, and implementation
- Passion for training and supporting customers through learning sessions
- Ability to troubleshoot and recommend improvements to system operations
- Excellent communication skills and ability to work with diverse teams
- Professionalism and diplomacy when working with customers
- Up to 25% travel, including weekends and holidays
- No visa sponsorship available
Benefits:
- Travel to customer sites, gaining hands-on experience in unique and engaging environments
- Supportive and innovative team environment
- Role blending technology, training, and customer interaction
Similar Jobs
Senior Integration Solutions Manager
Senior Integration Solutions Manager leading MoneyGram’s API, payment-rail, and partner integrations in India. Managing solution architecture, onboarding, compliance, testing, and go-live delivery.
Associate Solutions Architect
Associate Solutions Architect supporting commercial customers using Drata’s compliance and risk-management platform. Building scalable technical content, workshops, and integrations to improve adoption and self-sufficiency.
Solution Architect
Solution Architect designing Azure, M365, and AI-enabled federal IT solutions for a veteran-owned services provider. Owning technical proposals from capture through evaluation and delivery transition.
Solutions Consultant
Solutions Consultant connecting transit agency needs with Masabi’s fare payment platform. Shaping bids, demos, integrations, and delivery handoffs for public transport customers.
Solutions Consultant
Solutions Consultant connecting transit-agency needs with Masabi’s fare-payment platform. Developing bids, demos, discovery workshops and delivery-ready solutions.
Senior Strategic Solutions Architect
Senior Solutions Architect guiding life insurance carriers through enterprise architecture, integrations, and modernization. Leading Sureify implementations across complex policy, distribution, CRM, and data systems.
Solutions Architect
Solutions Architect bridging federal cloud proposal writing and hands-on prototyping at GDIT, a government technology services company. Designing compliant architectures, POCs, and reusable technical solutions.
Solutions Architect
Solutions Architect designing custom AI agents and cloud automation for DuploCloud customers. Leading technical discovery, demos, proofs of concept, and solution hand-offs.
RF Integration Engineer
RF Integration Engineer testing, automating, and validating antenna and radio designs. Supporting cutting-edge RF technology projects remotely across the United States.
Technical Solutions Architect
Technical Solutions Architect deploying Seqera Platform across cloud and on-premises environments. Supporting life sciences clients with infrastructure, automation, security, and production onboarding.
Data Integration Engineer I
Data Integration Engineer building and operating healthcare data pipelines. Supporting SQL, Python, ETL/ELT, validation, and migration to modern platforms for analytics and AI.
Solutions Engineer
Solutions Engineer modernizing enterprise switching and Campus Fabric architectures for Cisco’s strategic U.S. accounts. Designing secure networks and mentoring customer and internal engineering teams.
Senior Partner Solution Engineering Manager
Senior Partner Solutions Engineering Manager leading Cloudera technology alliances, partner engineering, and cloud adoption. Driving AI-driven data solutions, joint go-to-market programs, and enterprise growth.
Staff Solutions Architect
Staff Solutions Architect helping enterprise customers use Fivetran and dbt Labs for trusted data infrastructure. Designing solutions, delivering technical demonstrations, and driving proof-of-value through adoption.
Senior Data Scientist, Applied AI – Agentic Solutions Engineer
Senior Data Scientist developing AI, predictive models, and scalable data pipelines for VSP Vision. Delivering business insights through machine learning, statistical analysis, and visualization.
Solutions Engineer
Solutions Engineer guiding customers through migrations between Compliancy Group’s healthcare compliance platforms. Running technical discovery, demos, sandboxes, and implementation support.
GIS Solution Engineer – Public Safety
GIS Solution Engineer advising public safety customers on ArcGIS solutions. Demonstrating technology, designing GIS strategies, and supporting Esri’s National Government sales team.
Senior Solutions Engineer – APAC
Senior Solutions Engineer owning enterprise AI infrastructure deals for Qdrant’s open-source vector search engine. Designing vector search architectures and production POCs for strategic APAC customers.
Senior Solutions Consultant, Education
Senior Solutions Consultant proving technical solutions for Fundraise Up’s nonprofit fundraising platform. Designing integrations, demos, and presales architectures for enterprise customers.
Senior Solutions Consultant
Senior Solutions Consultant driving technical presales for Fundraise Up's global nonprofit fundraising platform. Designing integrations, demos, and architectures to accelerate enterprise sales.