Solution Architect – Switchers
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Job Description
Video Switcher Solutions Architect overseeing pre-sales for Grass Valley's production switcher solutions in North America. Collaborating with engineers and customers to design production workflows and systems.
Responsibilities:
- Assisting sales teams, customers, and integration partners with production switcher system design, deployment, and operations; Bill of Materials (BoM) creation and solution configuration
- Delivering product demonstrations and proof-of-concepts at customer sites and trade shows
- Supporting service and technical support organizations with escalations and design questions
- Delivering in-person and virtual switcher training and technical presentations
- Maintaining and managing demo systems and operational readiness
- Coordinating shipment logistics for demo hardware
- Managing travel planning and expense reporting
- Responding to Requests for Information (RFIs), Requests for Proposal (RFPs), and Requests for Quotation (RFQs)
- Participating in customer meetings to address workflow needs and technical requirements
- Supporting solution qualification and opportunity strategy with Sales and Product teams.
Requirements:
- Deep technical knowledge of Grass Valley production switchers including K-Frame, Kahuna, and/or Mav-X
- Exceptional understanding of live production workflows and signal flow including Production Automation
- Strong IP video knowledge including ST 2110, PTP, NMOS, and network architecture concepts
- Ability to design complete production switcher solutions integrated with video, audio, control, and monitoring systems
- Operational understanding of switching techniques, macros, MEs, layering, transitions, and effects
- Superior verbal and presentation skills; the ability to clearly explain complex systems to technical and non-technical audiences
- Outstanding interpersonal and customer engagement skills
- Excellent written and spoken English
- Solid Windows / MS Office proficiency
- Important skills: PowerPoint and presentation development; Diagramming tools (Visio, Lucid, Draw.io, etc.); Documentation and workflow visualization; Ability to effectively interface with engineering, sales, and product management teams; Experience assisting with system acceptance testing and customer validation.
- Nice to have skills and experience: Familiarity with third-party production switchers and control systems; Experience with Grass Valley AMPP workflows and integration; Multilingual (Spanish, Dutch, or others); Prior experience responding to formal bids and tenders (RFP/RFI/RFQ); Understanding of automation, tally systems, General-Purpose Input/Output (GPIO), and control protocols; Knowledge of broadcast graphics workflows and replay systems.
Benefits:
- Competitive Compensation packages
- Energizing and supportive work environment
- Remote role with up to 40–50% travel; candidates must live near a major airport and be able to store and transport demo equipment
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