Solutions Architect
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Job Description
Solutions Architect designing secure healthcare technology integrations for Medical Informatics Corp.’s patient-monitoring platform. Advising clients across discovery, implementation, customer success, and product innovation.
Responsibilities:
- Serve as a trusted technical advisor to clients, prospective clients, and internal stakeholders
- Partner with Sales and Account Executives on consultative discovery, technical discussions, and product demonstrations
- Identify and document customer pain points, desired outcomes, technical requirements, decision criteria, timelines, stakeholders, and risks
- Contribute clinical and technical expertise to presentations, proposals, RFP responses, security assessments, and technical questionnaires
- Assess client healthcare data ecosystems, system architecture, interface design, interoperability, AI, IoT, and predictive analytics environments
- Validate technical requirements with client stakeholders and internal MIC teams
- Advise on networking, security, authentication, user provisioning, interfaces, integrations, and data requirements
- Develop and maintain architecture, interface, data-requirement, risk, dependency, and technical-decision documentation
- Provide on-site technical support, including interface troubleshooting, log review, certificate installation, and integration issue resolution
- Facilitate structured handoffs to Implementation and support successful deployments and customer adoption
- Communicate customer requirements, challenges, success criteria, and opportunities to internal teams
- Identify additional use cases, integrations, deployment opportunities, and account-growth opportunities
- Provide product-development and roadmap input based on customer needs, standards, regulatory requirements, scalability, and market trends
- Collaborate with Product, Engineering, Research, Analytics, AI, and Implementation teams on custom projects and integrations
- Manage multiple sales opportunities, projects, and client initiatives while maintaining accurate documentation and prioritizing work
- Work independently in a remote environment and travel to client locations and business-related events as required
Requirements:
- Bachelor’s degree in a technical or clinical field, or an equivalent combination of education and relevant experience
- Eight or more years of experience in healthcare IT, clinical technology, clinical informatics, or a related healthcare environment
- Demonstrated knowledge of computer networks, systems architecture, and technical integrations
- Experience with security, authentication, and user-provisioning requirements
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to translate complex clinical and technical information for technical and nontechnical audiences
- Experience managing multiple priorities and working independently in a remote environment
- Ability to travel approximately 50% and work periodically outside standard business hours
- Master’s degree in clinical engineering, clinical informatics, or a related field preferred
- Experience with medical devices or Software as a Medical Device preferred
- Knowledge of HL7, healthcare interfaces, or other healthcare interoperability standards preferred
- Experience with clinical workflows, healthcare data flows, or electronic medical record and clinical information systems preferred
- Experience with web and cloud architecture preferred
- Experience supporting analytics, research, AI, or data-driven healthcare projects preferred
- Experience with complex enterprise software implementations or technical sales preferred
- Successful candidates must complete a background investigation
- Must be authorized to work in the United States; sponsorship requirements are addressed in the application
Benefits:
- Remote work arrangement
- Travel-related client and business event opportunities
- Equal opportunity employment
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