Solutions Engineer – Mid Market
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Job Description
Solutions Engineer – Mid-Market providing technical solutions and improving customer success with Cisco. Collaborating with account team and partners to drive business value and growth.
Responsibilities:
- Demonstrating solid understanding of Cisco's portfolio
- Increasing penetration via cross/up-selling and displacing competition
- Leading the technical relationship with customer(s)/partner(s)
- Leading engagements with IT & decision makers at customer/partner and LOB interaction
- Translating needs into technical requirements
- Involvement in territory strategic planning
- Providing active feedback to sales teams on strategic customer needs and market opportunities
- Taking the lead on moving deals across the technical sales process
- Designing and communicating relevant solutions based on technical and business requirements
- Managing a virtual support team of sales resources
- Accountable for getting technical closure
- Increasing revenue – closed opportunities converted to closed deals
- Displacing competitors/increasing market share
- Increasing net new customers on a quarterly basis
Requirements:
- 5+ years’ experience selling or supporting security, networking, compute, and/or collaboration solutions
- CCNA level understanding or background in campus network design, including switching, wireless, and routing
- 2+ years translating sophisticated technical concepts into business value
- 3+ years of experience in a customer-facing sales engineering or technical pre-sales role (preferred)
- Cisco CCNP Enterprise or CCIE certification (preferred)
- Proven track record of success in technical sales or solutions engineering roles (preferred)
- Strong communication and interpersonal skills
- Familiarity with Cisco’s commercial market and customer base (preferred)
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- Flexible vacation time off program for exempt employees
- 80 hours of sick time off provided on hire date
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical issues
- Optional paid days to volunteer
- Performance-based incentive pay for sales roles
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