Solutions Architect – Splunk
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Job Description
Solutions Architect creating high-value technical enablement resources for the Splunk platform. Collaborating with various teams to drive customer success and operational excellence.
Responsibilities:
- Partner with product, marketing, specialist, technical sales, and customer success teams to ideate and develop new strategic initiatives that drive organizational growth
- Collaborate with account teams to develop strategies that effectively position the Splunk portfolio, ensuring direct impact on customer success
- Leverage AI-powered tools and generative methodologies to build, automate, and scale high-impact technical content assets, accelerating field enablement
- Provide content provisioning automation for the demo platform
- Develop compelling, external-facing presentations that clearly articulate the value proposition of Splunk’s portfolio
- Lead internal webinars and training sessions to up-level the technical proficiency of account teams
- Author technical blog posts for our external site, detailing recent engagements, innovations, or industry developments
- Author code to build and maintain integrations with key Cloud-relevant technologies
- Provide strategic guidance to product teams, proactively identifying issues and collaborating on solutions to improve product quality and direction
- Develop and facilitate deep-dive, hands-on workshops that demonstrate the value of the Splunk Platform, helping to earn and maintain customer technical trust
Requirements:
- Minimum of 5 years of work experience in Cloud, Observability or closely related fields
- Deep understanding of current technologies and trends in cloud, app development and microservices architecture deployment methodologies
- Demonstrated subject matter expertise in Cloud Technologies, Microservices Architectures, Multi-cloud, Hybrid, Cloud Migrations, Cloud Workloads, Cloud Native Technologies, Infrastructure as Code, Kubernetes, OpenTelemetry, App Development, Mobile, and Edge Computing
- Previous experience as a practitioner in a specific discipline in either a research, consulting or operations role is required
- Demonstrable experience delivering technology evangelism and enablement
- Strong written and verbal communication skills, including presentation skills with a portfolio of works to demonstrate acumen
- Self-motivated problem solver in highly complex environments
- Experience with AWS, GCP, Azure, K8s, Puppet, Chef, Terraform or Ansible
- Hands-on experience in application development in at least one framework
- Bachelor's degree in computer science, a related discipline or equivalent work experience
Benefits:
- medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- flexible vacation time for exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- optional 10 paid days per full calendar year to volunteer
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