Solutions Engineer
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Job Description
Solutions Engineer bridging Pendulum's AI platform with enterprise clients' challenges. Designing and implementing social intelligence solutions for Fortune 500 companies, financial institutions, and government organizations.
Responsibilities:
- Design and deliver solutions for high-stakes clients, including Fortune 500 companies, PR & Comms firms, and government agencies
- Translate AI capabilities into business value
- Build compelling proofs of concept and demos
- Partner across functions
- Shape the product roadmap based on client requirements
Requirements:
- Demonstrated success in solutions engineering, sales engineering, or technical consulting role, preferably in SaaS, AI/ML, analytics, or enterprise security platforms
- Understand APIs, data pipelines, cloud infrastructure, and software integrations
- Experience working with large organizations, including regulated industries like financial services or government agencies
- Deliver compelling demos and technical workshops to audiences ranging from hands-on analysts to C-suite executives
- Familiarity with social media analytics, brand monitoring, crisis management, corporate communications, risk analysis, or intelligence operations is a significant plus
- Thrive in ambiguous, fast-paced startup environments
Benefits:
- 100% employer-paid employee health premiums (50% for dependents)
- Unlimited PTO
- Company (and two personal-choice) holidays
- Flexibility to work remotely
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