Specialty Visa Case Manager
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Job Description
Immigration Case Manager managing specialty visa cases for agricultural labor. Collaborating to streamline hiring processes and comply with immigration policies and procedures.
Responsibilities:
- Chief communicator and point of contact for client throughout the process for TN, H-2B, L-1, PERM and other immigration cases
- Collect and prepare all necessary documentation for TN, H-2B, L-1, PERM and other immigration cases with strict deadlines.
- Ensure that TN, H-2B, L-1, PERM and other immigration cases are submitted free of mistakes and include all essential information required to meet the regulations.
- Communicate on behalf of clients with State Workforce Agencies, the Department of Labor, the State Department, and the United States Citizenship and Immigration Services.
- Collaborate with internal and external immigration attorneys on complex cases.
- Maintain accurate, complete, and confidential case files on Seso's proprietary platform.
- Communicate complex concepts and priorities clearly to both customers that have had extensive experience with visa programs and those that are learning
- Utilize your deep knowledge and experience in order to build up other team members.
- Actively listen to our clients to understand their unique challenges, and advise them on compliance
- Advocate for process and product improvements that solve customer pain points.
- Identifying process improvement opportunities so the company can build systems, tech and automation around it.
Requirements:
- High-Volume TN or H-2B filing experience highly preferred
- 2+ years experience filing and/or overseeing the filing of TN, H-2A, H-2B, H-1B, EB-3, L-1, O-1, PERM or similar employment-based immigration or non-immigration visa petitions preferred
- 2+ years of experience in customer-facing roles, with a steady progression toward managing relationships with customer accounts; experience in agriculture and/or a start-up environment preferred.
- Proficient in the PERM process, with experience in conducting and documenting labor market tests preferred.
- A proven track record of success in process management and demonstrated technical aptitude.
- Experience working independently, as well as collaboratively in a fast-paced, high-intensity environment with professionalism, humor, grace and grit.
- Superior communications skills (presentation, written, & verbal) in order to communicate effectively and proactively with clients, team members, and the broader organization
- Experience motivating and mentoring other team members
- Experience using electronic case management software
- Ruthlessly organized with the ability to prioritize, delegate, multi-task, and execute with tight, strict deadlines
- Ability to independently navigate complex and emotional situations in a professional manner
- Demonstrable interest in agriculture and passionate about improving the lives of farmers and farmworkers.
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