SRE Analyst – Mid-level

Posted 6ds ago

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Job Description

SRE Analyst for technology management at Vivo, focusing on innovative solutions and system quality. Responsibilities include troubleshooting, system monitoring, and process automation.

Responsibilities:

Perform troubleshooting and functional analysis of incidents in non-production environments;
Provide support for applications in testing environments;
Implement and manage monitoring tools to ensure visibility into system performance and proactively detect issues;
Lead incident response, conducting post-incident (postmortem) analyses to identify root causes and prevent recurrence;
Develop scripts and tools to automate repetitive tasks, improving operational efficiency and reducing human error;
Analyze system capacity and plan scalability to meet demand, ensuring services remain available and responsive;
Collaborate with development teams to implement changes safely and efficiently, minimizing impact on the staging environment;
Work closely with security teams to ensure security practices are integrated into the testing lifecycle;
Create and maintain technical documentation and operational runbooks, and train teams on best practices and tools;
Work together with QA analysts to continuously improve system reliability and efficiency.

Requirements:

Experience operating applications based on WebLogic, SOA Suite, OSB, Apache, and OHS;
Nice to have: experience operating applications based on Kubernetes, OpenShift, and microservices architectures;
Nice to have: experience with Axway API Gateway;
Basic knowledge of supporting cloud applications and relational and non-relational databases (Oracle, MongoDB, Cassandra, and PostgreSQL);
Familiarity with Linux operating systems;
Knowledge of SRE and DevOps practices;
Experience with observability tools and building dashboards for monolithic and distributed systems (primarily the ELK Stack);
Experience with monitoring tools for monolithic and distributed systems (primarily the ELK Stack);
Understanding of infrastructure operation in distributed environments; troubleshooting of applications and infrastructure with emphasis on root cause identification;
Ability to build automated processes using programming languages (Python and shell scripting);
Remote position, but candidates must reside in São Paulo, SP or Curitiba, PR (Brazil).

Benefits:

Choose the benefits that best suit you and your dependents through a digital platform with multiple categories such as gym, meal and food vouchers (VR/VA), pharmacy assistance, health insurance, dental care, and life insurance;
Company mobile phone provided (brand new smartphone);
Unlimited voice and data plan — including 5G from Vivo;
Exclusive Vivo offer with special discounts on landline, broadband, TV, and apps;
Eligible to receive an annual bonus or PPR;
Plan your future with a private pension plan (retirement savings);
If you have children: subsidy to assist with school, daycare, or nanny expenses;
Work in an environment that respects your personality, dress style, and individuality — be authentic. #VemdeVocê
Work remotely. #FullMobility
Flexible working hours;
Enjoy a day off to celebrate your birthday (Day off);
Participate in one of the largest corporate volunteer programs to help make a difference;
Benefit from our Educational Development Program offering partnerships with educational institutions at a discount, plus certifications and online courses;
Grow your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMinhaCarreira
Access initiatives to improve your physical, emotional, and social well-being through #VivoBemEstar, which promotes healthy habits and better quality of life; services include consultations with nutritionists, psychologists, social workers, telemedicine, and more.

SRE Analyst – Mid-level

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Vivo (Telefônica Brasil)

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