Staff Solutions Engineer
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Job Description
Staff Solutions Engineer supporting customer success at Coder, leading AI software development innovation. Own technical relationships, demos, and troubleshooting for enterprise clients.
Responsibilities:
- Own the technical relationship with prospects through pre‑sales, and efficiently manage towards a technical win
- Post‑sales support when needed
- Demo the Coder platform from both the developer and administrator personas
- Install Coder on cloud and on‑prem Kubernetes or VM infrastructure
- Run proofs-of-concept that prove Coder’s value and accelerate deals
- Evolve into a subject‑matter expert on Cloud Development Environments and their business impact
- Serve as the customer’s voice, routing insights to Engineering and Product
- Log feature requests and issues in our public/private Git repositories
- Troubleshoot Coder deployments, networking, and Kubernetes components
- Contribute pull requests to Coder’s documentation
Requirements:
- 5-10+ years as a Solutions Sales Engineer selling infrastructure or developer tooling
- 3+ years hands‑on with Docker and Kubernetes
- 3+ years with Terraform or comparable infrastructure‑as‑code tooling
- Strong customer‑facing skills that win trust with technical stakeholders
- Ability to translate technical hurdles into business value in real time
- Understand agentic AI software development use cases and advocate passionately where appropriate
- Comfortable leading architecture demos and deep‑dive troubleshooting sessions
- Familiar with enterprise procurement processes and stakeholder dynamics
- Deep Linux fundamentals and comfort at the command line
- Experience with AWS, Google Cloud, or Microsoft Azure
- Solid grasp of networking: ingress controllers, proxies, load balancers
- Startup‑speed execution, ownership mindset, and a player‑coach attitude
- Ability to travel 20%
Benefits:
- Offers Equity
- Offers Commission
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