French Speaking Rent-a-Car Consultant
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Job Description
French-speaking rent-a-car consultant managing vehicle bookings, insurance guidance, and customer service. Mercier Consultancy Group supports relocation to Sofia, Bulgaria.
Responsibilities:
- Manage end-to-end rental bookings for French-speaking clients, ensuring a seamless travel experience
- Provide expert guidance on vehicle selection, insurance options, and travel itineraries within the industry
- Maintain high levels of customer satisfaction by resolving rental-related inquiries promptly and professionally
- Collaborate with global travel partners to ensure accurate fleet availability and service standards
- Maintain detailed records of bookings and transactions in internal database systems
- Support business growth by identifying opportunities for service upselling during customer interactions
- Uphold the premium brand reputation of travel industry clients through excellence in every interaction
Requirements:
- Native or fluent French (spoken and written) is mandatory for this role
- Valid EU passport or a legal right to work in Bulgaria
- Strong passion for the travel industry and a customer-centric mindset
- Excellent communication skills, both verbal and written, in English and French
- Ability to adapt to a fast-paced environment and handle complex travel requirements
Benefits:
- Competitive Monthly Salary
- Fully Paid Training
- Comprehensive Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- Opportunities for career growth in one of the most exciting French-speaking jobs in Europe
- A vibrant, multicultural work environment in the beautiful capital city
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