Subject Matter Expert – AI, Client Success, Account Management
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Job Description
Subject Matter Expert developing AI-centric courses for client success and account management. Engaging with learners and creating valuable educational content in a remote setup.
Responsibilities:
- Create compelling, relevant, industry-aligned courses that give learners what they need to advance in their field.
- Record authentic, engaging videos illustrating AI concepts and showing learners how to use technologies and tools related to driving results with AI.
- Inspire learners, build confidence in their capabilities, and help them understand how to adopt and integrate AI into their client success and account management practice.
- Optimize learner engagement, learner retention, and learner success.
Requirements:
- 10+ years of experience in client success and account management, especially with a deep understanding of industry trends and best practices related to AI adoption strategies.
- A genuine passion for learning and helping others grow, with a focus on supporting career advancement and skill-building.
- Exceptional communication and interpersonal skills, able to connect with learners from diverse professional backgrounds.
- Strong point of view on what skills and knowledge new people to the field need to succeed, and an ability to break concepts down for learners while explaining the “why.”
- Able to be genuine and engaging on video.
Benefits:
- You’re partnered with an experienced learning designer.
- You’re not starting from a blank page.
- Our video and slide production team will make you look amazing.
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