Supervisor, Accounts Receivable Services
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Supervising medical accounts receivable operations for Med-Metrix. Managing team productivity, training, collections follow-up, and HIPAA-compliant PHI handling.
Responsibilities:
- Monitor and oversee the daily activities of the accounts receivable team, including inventory management and staff training
- Monitor and coordinate follow-up activities to ensure equitable work assignments, timely account follow-up, and collection goals
- Perform weekly quality assurance reviews of the team’s work
- Review staff productivity reports weekly
- Provide weekly staff productivity updates to the AR Analyst
- Assist with and resolve external and internal client inquiries
- Prepare and maintain required reports and logs
- Maintain current working knowledge of healthcare-related issues and regulations
- Identify issues and work with the manager and director to resolve them
- Provide training, monitoring, feedback, and disciplinary action as necessary
- Maintain professionalism and confidentiality
- Monitor team attendance and PTO usage
- Disable remote client access for terminated or transferred employees when applicable and in a timely manner
- Comply with Information Security and HIPAA policies and procedures and ensure direct reports are trained and compliant
- Use, protect, and disclose patients’ PHI only in accordance with HIPAA standards
- Limit viewing of PHI to the minimum necessary to perform assigned duties
- Perform other duties as assigned
Requirements:
- 5+ years experience in a physician business office setting or similar setting
- 5+ years experience in a medical management setting
- Ability to work well individually and in a team environment
- Must be reliable, responsible, goal oriented and flexible
- Proficiency in Microsoft Office Suite
- Strong interpersonal skills and ability to communicate well at all levels of the organization
- Strong problem solving and creative skills
- Ability to exercise sound judgment and make decisions based on accurate and timely analyses
- High level of integrity and dependability with a strong sense of urgency and results orientation
- Excellent written and verbal communication skills required
- Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes
- Ability to follow directions, collaborate with others, handle stress, and perform the stated physical demands
Benefits:
- Remote work arrangement
- PTO usage monitoring and administration
- Multifactor authentication and security support via smartphone or electronic device
Similar Jobs
Team Lead, Accounts Receivable Services
Remote Accounts Receivable Team Lead coordinating medical billing teams, claims follow-up, appeals, and payment recovery for Med-Metrix.
Manager, Accounts Receivable – Medical Experience Required
Accounts receivable manager overseeing medical billing teams, collections, reporting, and staff performance at Med-Metrix. Ensuring HIPAA compliance and strong client relationships in a remote role.
Accounts Receivable Specialist
Accounts receivable specialist following up on insurance claims and appeals. Supporting Ovation Healthcare’s mission to strengthen independent community hospitals.
Accounts Receivable Specialist
Accounts receivable specialist pursuing payer claims, appeals, and collections for Ovation Healthcare’s independent hospital clients. Managing revenue-cycle documentation, denials, and payment obstacles remotely.
Accounts Receivable Escalation Specialist
Accounts receivable escalation specialist resolving denied claims, appeals, and insurance billing issues. Supporting Ventra Health’s revenue cycle management services for healthcare providers.
Accounts Receivable Specialist
Accounts Receivable Specialist managing AMER billing, collections, and reconciliations for Heidi’s AI healthcare platform. Supporting month-end close, customer inquiries, audits, and AR automation remotely from the Philippines.
AR Specialist
Home-based Accounts Receivable Specialist managing invoicing, reconciliations, and collections. Supporting DCX, a BPO serving growth-focused U.S. small and medium-sized businesses.
Manager, Accounts Receivable Services – Hospital Experience
Accounts receivable manager overseeing hospital billing teams for Med-Metrix. Managing collections, compliance, client reporting, staff performance, and healthcare-related operations.
Senior AR Clerk
Senior AR Clerk managing invoicing, reconciliations, and B2B collections. Supporting US small and medium-sized businesses through DCX’s global BPO talent services.
Junior Accounts Receivable Associate
Junior Accounts Receivable Associate supporting invoice tracking, aging reports, and client balances. HeadQuarters provides finance, sales operations, and logistics support to U.S. cannabis companies.
Accounts Receivable Specialist
Remote Accounts Receivable Specialist processing payer remittances and billing transactions for Labcorp’s diagnostic testing and drug development services. Balancing files, researching payers, and managing aged receivables.
AR Specialist – Deduction Clearing, Trade Spend Reporting
AR Specialist managing cash application, deduction resolution, and trade spend reporting for a North American sparkling-water brand. Remote Philippines role working US hours.
Accounts Receivable Clerk
Accounts Receivable Clerk managing invoicing, payment allocation, collections, and reconciliations for a UK-based business. Fully remote from South Africa during UK business hours.
Dental Billing, Accounts Receivable Specialist – US Dental Practice Required
Remote dental billing specialist managing claims, payments, denials, and AR for a U.S. dental practice. Using Dentrix Ascend and supporting insurance follow-up and patient billing.
AR Specialist 3
Remote AR Specialist collecting healthcare hospital balances and resolving insurance claims for Savista. Mentoring patient account representatives and supporting revenue cycle improvement for healthcare clients.
AR Specialist, Physician Billing
Revenue Cycle Specialist managing claims, denials, and AR for Infinx’s healthcare revenue-cycle technology services. Working directly in payer and client billing systems to improve reimbursements.
Senior Accounts Receivables and Collections Specialist
Senior collections specialist managing complex accounts for Avēsis, a supplemental benefits provider. Resolving billing disputes, improving collections, and coaching team members remotely across the United States.
Accounts Receivable Analyst
Accounts Receivable Analyst resolving healthcare claims issues for Cigna Healthcare. Analyzing payment root causes, improving provider operations, and educating internal partners.
Accounts Receivable Specialist
Remote accounts receivable specialist collecting insurance and patient payments for US Heart and Vascular. Managing medical claims, billing, denials, payment posting, and patient account records.
Insurance AR Specialist
Insurance AR Specialist submitting medical claims and resolving billing issues for OrthoLoneStar. Processing denials, appeals, underpayments, refunds, and accounts-receivable reconciliations.