Support Engineer
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Job Description
Support Engineer managing customer interactions by providing exceptional support for engineering tasks. Working with a global leader in CN-based chemicals for diverse sectors from mining to agriculture.
Responsibilities:
- Proactively manage customer interactions by providing exceptional support
- Assist with in-house engineering tasks related to product, process, and software enhancements
- Conduct product demonstrations, trials, installations, maintenance, and troubleshooting
- Deliver presentations, generate reports, and perform data analysis to drive improvement
- Provide technical support to clients and assist with calibration and performance management
Requirements:
- Bachelor’s degree in electronic engineering or Mechatronic Engineering (B.Eng)
- Minimum of 2 years of experience in electronic fault diagnosis and system improvements
- Software development experience (Python, Pascal, or C)
- Proficiency in Linux operating systems and Bash scripting
- Strong technical knowledge of software development best practices
- Advanced proficiency in MS Office
- Professional fluency in Spanish and ideally English
- Availability for international travel (up to 50% of working days annually)
Benefits:
- Competitive salary
- Exposure to industry-leading professionals
- Supportive team culture
- Opportunity to travel and work with diverse cultures
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