SVP, Commercial Strategy and Operations
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Job Description
SVP leading B2B partnerships, growing revenue and demand for Driven Brands' automotive services. Focus on building strategic partnerships across multiple channels.
Responsibilities:
- Build and maintain a robust pipeline of enterprise partnership opportunities that drive vehicle service demand across the Driven Brands network
- Identify, target, and secure partnerships with organizations that influence or control vehicle service spending
- Personally lead negotiations and closing of high-value enterprise partnerships
- Develop repeatable playbooks and processes for identifying and acquiring new strategic partners
- Establish and manage pipeline discipline, forecasting processes, and CRM tracking to support scalable growth
- Drive revenue and transaction growth across existing fleet and commercial partnerships
- Develop programs to increase service adoption, frequency, and cross-brand utilization within partner ecosystems
- Expand the value of national and regional partner relationships through co-marketing initiatives, incentives, and integrated service programs
- Cultivate long-term relationships with key enterprise clients to ensure sustained growth and retention
- Build and lead a new B2B2C partnerships function focused on demand generation through partner ecosystems
- Develop strategic partnerships with organizations that provide access to large consumer populations through employer benefits, memberships, or digital platforms
- Identify scalable opportunities that can drive demand across multiple Driven Brands service offerings
- Lead and develop the Driven Fleet team, managing national and regional fleet partnerships
- Build and scale a B2B2C partnerships team
- Recruit, mentor, and develop high-performing sales and partnership professionals
- Establish performance metrics and accountability structures across the organization
- Develop and execute a comprehensive go-to-market strategy for commercial partnerships aligned with Driven Brands’ growth strategy
- Create scalable frameworks for partnership acquisition, activation, and growth
- Integrate partnership programs across Driven Brands’ service platforms, including Take 5 Oil Change, Auto Glass Now, Maaco, CARSTAR, and other brands
- Ensure partnership initiatives align with operational capabilities and deliver profitable growth
- Establish KPIs and reporting frameworks to measure partnership performance and pipeline development
- Manage departmental budgets
- Monitor program performance, ROI, and profitability across all partnership initiatives
Requirements:
- Must be able to work in the United States on an on-going basis without company sponsorship
- Bachelor’s degree in Business, Marketing, or a related field required; MBA or advanced degree preferred
- 10+ years of experience in enterprise sales, strategic partnerships, or commercial development roles
- Proven track record of personally sourcing and closing large enterprise partnerships that generate meaningful revenue impact
- Demonstrated success building and managing enterprise partnership pipelines and sales organizations
- Experience identifying, targeting, engaging, and managing large corporate accounts
- Ability to build and expand long-term strategic partnerships that generate recurring revenue
- Experience launching partnerships that require operational integration across large service networks
- Strong strategic thinking combined with hands-on execution capability
- Excellent negotiation, relationship management, and communication skills
- Experience in automotive services, fleet management, consumer services, or multi-location service businesses is a plus
- Experience working with digital platforms, benefits providers, or membership ecosystems is advantageous
- Ability to manage multiple priorities in a fast-paced, dynamic environment
Benefits:
- health and wellness benefits
- paid time off and holiday pay
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