Technical Account Manager

Posted 10ds ago

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Job Description

Technical Account Manager guiding customers to integrate optimization technology into software solutions. Collaborating with teams to maximize business value through effective implementation.

Responsibilities:

  • Actively engage in calls and meetings with potential customers.
  • Collaborate and oversee technical discussions in ongoing business opportunities.
  • Provide in-depth architecture and sizing recommendations.
  • Offer coaching and presentations in customized workshops, webinars, and hands-on training sessions.
  • Assist prospective customers in constructing a compelling business case.
  • Create materials to showcase product functionality and performance.
  • Take the lead in internal initiatives to improve our processes, systems, and tools.
  • Leverage your technical expertise as a subject matter expert within the team.
  • Act as a dedicated team player within our global group, emphasizing mutual support and knowledge sharing as key priorities.

Requirements:

  • Minimum 3-5 years of professional experience, including 3 years in optimization systems and data science.
  • A Master's degree in computer science, engineering, mathematics, operations research or equivalent work experience.
  • Proficiency in both written and spoken English. Additional languages are considered a plus.
  • Proficiency in at least 2 Gurobi API Languages (C, C++, Java, Python, C#, VB.NET).
  • Basic knowledge of networking, web technologies, and engineering concepts.
  • Competency in using macOS and Microsoft 365.
  • Willingness and ability to quickly learn and utilize Salesforce as needed.

Benefits:

  • 6 months of extensive technical training
  • Peer mentoring from dedicated team