Technical Business Analyst
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Job Description
Technical Business Analyst bridging business needs with IT solutions at Covéa. Involved in requirements management, documentation, testing, and collaboration across disciplines.
Responsibilities:
- Define project scope, high‑level requirements, and critical success factors
- Contribute to business case development
- Investigate and clarify business needs, identifying underlying issues and opportunities
- Own the quality and timely delivery of business requirements
- Document functional specifications
- Maintain robust change control
- Develop and maintain use case documentation and process models
- Ensure requirements are designed, built, and tested in line with business needs through traceability and version control
- Define acceptance criteria
- Support testing activities including test plan and script reviews
- Adhere to Covéa’s delivery and development methodologies, governance, and change framework
- Monitor and report Business Analysis progress to stakeholders
- Collaborate with the BA Principal and Lead BA to embed and evolve best practices
- Support the development of a Delivery Centre knowledge repository
Requirements:
- Previous experience working in regulated environments
- Applying analysis techniques to clarify complex problems
- Using tools such as Confluence, Jira, and process modelling applications
- Strong understanding of the Business Analyst role
- Technical knowledge of systems, platforms, and integrations
- Proficient in use case development, process and data modelling, documenting functional specifications, and producing modelling documentation using Visio
- Skilled in analytical thinking, reporting, technical writing, and artefact management including reviews, walkthroughs, sign‑off, versioning, and change control
- Knowledgeable in system architecture, covering databases, APIs, cloud platforms, and integration patterns
Benefits:
- Flexible working – 36.25 hours a week with flexitime & hybrid options
- Annual pay review – plus performance bonuses (up to 30% depending on level)
- Generous holidays – 25–27 days + bank holidays, with buy/sell options
- Pension perks – 7.5% employer contribution, rising to 9% with your input
- A culture where everyone belongs – we're committed to diversity, equity & inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive
- Mental & financial support – through our dedicated Wellbeing group
- Career growth – training, qualifications & apprenticeships to help you thrive
- Health & wellbeing – private medical cover, 24/7 Virtual GP, health checks, flu jabs & more
- Drive in style – Tusker Car Scheme with fully maintained insured vehicles
- Extra savings – gym discounts, Cycle to Work, and retail offers via Perkpal
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