Technical Writer
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Job Description
Technical Writer responsible for reviewing and editing E-learning materials at TaskUs. Collaborating with the E-learning team to produce high-quality content and learning experiences.
Responsibilities:
- Review and edit materials for quality and consistency
- Write content including storyboards, facilitator guides, supplementary training materials, process and policy documents, video scripts, assessments, and email communications
- Review the E-learning team’s output in all identified review stages
- Complete reviews according to project timelines and requirements
- Edit all learning content to maintain a high-quality standard in line with the TaskUs E-learning Style Guide and company’s brand identity
- Evaluate writers, designers, and media developers’ adherence to quality standards
- Participate in calibration sessions to ensure alignment with team’s standards
- Maintain task and project trackers by regularly entering updates
- Participate in project meetings to discuss wins, challenges, and opportunities for improvement, especially from a content quality standpoint
Requirements:
- At least one year of work experience related to training, education, editing, copywriting, or other related fields
- Solid understanding of the technicalities of the English language
- Excellent comprehension and exemplary communication skills (particularly in written communication)
- Keen attention to detail
- Adaptable to new software and technology, such as media authoring tools and web apps
- Ability to work well with peers, management, and other departments in a professional manner
- Ability to organize multiple tasks and manage one’s time
- Experience (but not required) in training or education
- Degree and/or certifications in journalism, professional writing, English teaching, technical writing, communication arts, mass communications, or marketing
- Industry-recognized editorial certifications or designations
Benefits:
- Competitive industry salaries
- Comprehensive benefits packages
- Internal mobility and professional growth opportunities
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