Translation Project Manager
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Job Description
Translation Project Manager overseeing translation and localization projects for Propio Language Services. Managing clients, linguists, timelines, budgets, quality, and project reporting remotely outside the United States.
Responsibilities:
- Develop and manage project plans including deliverables, tasks, milestones, estimates, timelines, and resources
- Act as the client manager for assigned projects and provide client support to build long-term relationships and increase business
- Manage project deliverables, implementation, deadlines, budget, quality, and project close according to client requirements
- Negotiate scope and prepare proposals and quotations for potential new business
- Maintain day-to-day communications on current and future project matters
- Provide status reports and proactively research and offer solutions to ensure client satisfaction
- Provide support and training to linguists on required project tools
- Manage linguists by reviewing work quality and providing feedback
- Communicate with the team to share best practices, suggest improvements, and share feedback
- Provide clients with reporting on business intelligence, quality, and productivity
- Act as a liaison between translators and evaluators
- Manage communications for client, translator, and new-business support questions
- Manage capacity planning to ensure internal and external resources are available
- Utilize client-specific tools as required by projects
- Perform other duties as assigned
Requirements:
- Bachelor's Degree (or equivalent), preferably in translation studies or linguistics, or 4+ years of relevant experience
- 2+ years of experience as a Project Manager in translation services
- Professional experience in translation or localization services, editing, customer service, or other business, IT, or linguistic areas
- Ability to work under tight deadlines and manage multiple projects simultaneously
- Intermediate experience with Microsoft Office suite of products
- Experience with translation tools, including DTP, and CAT tools such as SDL Trados Studio, Across, Plunet, XTM, Wordfast, and MemoQ
- Experience with translation management systems
- Excellent written and verbal communication skills
- Excellent attention to detail and listening skills
- Self-motivated, confident, mentally flexible, and resilient
- Responsible and takes full ownership of work
- Problem-solver and team player
- Fluent in written and spoken English
- Required to work 8am–5pm in Central Standard Time (US) or Eastern Standard Time
- Position is located outside of the United States
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