Treasury Management Product Manager
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Job Description
Treasury Management Product Manager shaping payments, liquidity, receivables, and fraud solutions at First Financial Bank. Owning product strategy, lifecycle, performance, risk, and fintech partnerships.
Responsibilities:
- Develop product strategies and roadmaps based on client needs, market trends, competitive insights, technology capabilities, risk considerations, and organizational priorities
- Lead Treasury Management products through development, implementation, enhancement, ongoing evaluation, and retirement
- Coordinate testing, readiness, communication, training, and post-launch reviews
- Analyze adoption, utilization, transaction volume, fee income, profitability, pricing, and service performance
- Serve as product expert for payments, receivables, liquidity, fraud mitigation, and other commercial cash management solutions
- Evaluate emerging technologies and changing client expectations
- Help Treasury Management Sales and Relationship Managers solve complex client needs, position solutions, and drive product adoption
- Collaborate with Operations, IT, Risk, Compliance, Legal, Information Security, and other partners on enhancements, system changes, product issues, and new capabilities
- Oversee fintech and financial services providers, including performance, service levels, issue resolution, enhancements, renewals, and relationship management
- Develop product training, documentation, sales resources, and educational materials
- Support product risk assessments, audits, examinations, vendor reviews, and regulatory requirements, including BSA, AML, OFAC, and Nacha standards
Requirements:
- Bachelor’s degree in Finance, Business, Economics, or a related field
- 5+ years of Treasury Management, cash management, commercial banking product management, or related experience
- Certified Treasury Professional (CTP) designation preferred
- Strong knowledge of Treasury Management and commercial payments, including ACH, wire transfers, real-time or faster payments, receivables, liquidity solutions, and fraud mitigation services
- Experience managing products through development, implementation, enhancement, and ongoing performance evaluation
- Experience analyzing product performance, pricing, profitability, adoption, transaction activity, and other data to develop recommendations and support decision-making
- Experience managing fintech, technology, or other third-party financial services relationships
- Strong understanding of operational, regulatory, technology, and risk considerations associated with Treasury Management products
- Experience with commercial banking platforms, core banking systems, digital banking solutions, system integrations, or API-enabled financial services preferred
- Strong analytical, problem-solving, project management, organizational, and decision-making skills
- Strong written, verbal, presentation, and interpersonal communication skills; ability to translate complex product and technical information into practical business terms
- Ability to lead cross-functional initiatives, manage multiple priorities, and influence outcomes without direct supervisory authority
- Ability to operate a computer and standard office equipment and review detailed product, financial, transaction, contract, and system information throughout the workday
- Ability to remain stationary for extended periods while performing computer-based work and participating in virtual meetings
- Ability to maintain concentration, accuracy, confidentiality, and sound judgment while managing complex and time-sensitive information
Benefits:
- Medical, dental, vision, and employer-paid life and disability insurance
- 401(k) match
- Employee Stock Ownership Program (ESOP)
- Banking benefits
- Paid time off, including 11 Federal Reserve bank holidays
- Tuition assistance
- Professional development programs
- Supportive culture emphasizing integrity, collaboration, innovation, and respect
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