Triage RN – Hospice
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Job Description
Remote Hospice Triage RN providing after-hours triage and symptom support for Moments Hospice patients and families. Coordinating care, dispatching visits, and documenting outcomes through Telecare protocols.
Responsibilities:
- Provide after-hours triage, clinical assessment, and interventions via phone
- Support patients and families with symptom management and end-of-life care needs
- Coordinate care by collaborating with physicians, facilities, and internal teams
- Dispatch visits and coordinate services with vendors as needed
- Deliver clear, compassionate education and support to families
- Accurately document all interactions, care plans, and outcomes in the EMR
- Review team documentation for accuracy and compliance
- Partner with Telecare staff to ensure positive patient outcomes
Requirements:
- Active RN license (no current or pending restrictions)
- Hospice experience
- Home Care Home Base (HCHB) experience
- Strong clinical judgment and critical thinking
- Excellent communication and phone-based patient care skills
- Ability to multitask in a fast-paced, remote environment
- Strong customer service and conflict resolution skills
Benefits:
- Medical insurance with employer contribution
- Employer-paid dental, vision, life insurance, and disability coverage
- 120 hours PTO + 6 paid holidays + 2 floating holidays
- Structured onboarding and preceptorship program
- Ongoing support from experienced clinical leadership
- Opportunities for internal growth and advancement
- Company-provided cell phone
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