Vacation Planner – Call Center Inbound Sales
Posted 113ds ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Sales associate at Marriott promoting and selling vacation ownership preview packages via phone. Responsible for answering queries and checking vacation accommodation availability.
Responsibilities:
- Introduce and promote the Marriott Vacations Worldwide brands to sell vacation ownership preview packages over the phone
- Answer questions about vacation destinations and Marriott Vacations Worldwide resort facilities and services
- Check the availability of accommodations and dates, and suggest alternatives when the first choice is not available
- Promote accommodation upgrades and extra nights to drive additional revenue when available
- Follow all Marriott Vacations Worldwide call center and company policies and procedures; maintain confidentiality of proprietary information; protect company assets
- Contact an appropriate call center individual, leader or department to resolve guest calls, requests, or problems.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation
Requirements:
- Confidently ask the potential owner to purchase the package
- Use sales techniques to overcome objections while maintaining a polite and enthusiastic demeanor
- Verify individuals or couples meet the Marriott Vacations Worldwide eligibility requirements
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Benefits:
- Work From Home opportunities possible

















