Vendor Management Lead
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Job Description
Vendor Management Lead overseeing global vendor relationships and optimizing pricing and performance. Responsible for managing vendor data, negotiations, and developing a high-performing team.
Responsibilities:
- Lead and develop a high-performing team, driving collaboration, accountability and operational excellence
- Manage and maintain accurate vendor information, pricing, and product offerings within CommandLink’s systems and proprietary quoting tools
- Negotiate and review Master Service Agreements (MSAs) and vendor contracts to secure favorable commercial terms, including payment schedules, service levels, and dispute resolution
- Maintain and update vendor data in the CommandLink platform, including lit building lists, rate cards, and contact information
- Lead and manage the international quote process, ensuring accuracy, responsiveness, and adherence to established timelines
- Research, evaluate, and engage potential new vendors; oversee onboarding to align with CommandLink’s strategic mission and operational standards
- Act as a primary escalation point for internal teams on vendor-related issues, fostering strong communication and resolution frameworks
- Establish and maintain regular business review cycles and relationship-building programs with key vendors
- Expand and manage vendor relationships outside the United States, supporting global growth initiatives
- Develop and maintain KPI reporting to track vendor performance, cost optimization, and process efficiency
- Recruit, train, and develop team members within the vendor management function.
Requirements:
- 3-5 years of experience in vendor management, procurement, or carrier relations (telecom industry required)
- 2-3 years of proven leadership experience, managing a team of at least 2-5 people, with a focus on coaching, accountability and performance
- Strong negotiation, contract management, and analytical skills with sound business judgment
- Advanced Excel skills, including data analysis, complex formulas, pivot tables, and reporting dashboards
- Excellent communication and relationship-building abilities across technical and business teams
- Experience managing vendor data, pricing systems and/or quoting tools with high accuracy and consistency
- Demonstrated ability to think critically and creatively to resolve complex issues and improve processes
- Self-motivated, highly organized and exceptionally detail-oriented
- Proven ability to manage multiple priorities in a fast-paced, global environment
- Strategic mindset with the ability to translate high-level goals into actionable team plans
- Ability to thrive under pressure, meet deadlines, and adapt to changes
- Quick learner with a proactive approach to learning new skills and tasks
- Team player with a respectful and collaborative attitude
- Ideally, experience or exposure in an international context.
Benefits:
- Room to grow at a high-growth company
- An environment that celebrates ideas and innovation
- Your work will have a tangible impact
- Flexible time off
- Fun events at cool locations
- Employee referral bonuses to encourage the addition of great new people to the team
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