Vice President – Clinical Care
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Job Description
Vice President of Clinical Care leading a high-touch patient navigation program for cancer detection. Building and managing a team to provide education, counseling, and support.
Responsibilities:
- Build, lead, mentor, and scale a team of patient navigators, genetic counselors, and/or nurse navigators.
- Establish performance standards, workflows, training programs, and quality metrics to ensure consistent, high-quality patient support.
- Oversee patient counseling and education related to MCED test results, next steps, and care pathways.
- Ensure navigators effectively answer patient questions with clarity, sensitivity, and accuracy.
- Design and continuously refine a premium, patient-first navigation experience that reflects the company’s brand and mission.
Requirements:
- Clinical background required, such as: Genetic Counselor (MS, CGC), Registered Nurse (RN) with patient navigation or oncology experience, Nurse Navigator or equivalent clinical role.
- 10+ years of experience working in healthcare or life sciences in patient-facing roles, including counseling, education, or care coordination.
- Proven experience leading and managing teams in a healthcare, laboratory, or diagnostics environment.
- Experience supporting patients through complex, emotionally sensitive medical decisions (e.g., oncology, genetics, diagnostics).
- Strong understanding of the U.S. healthcare system, including diagnostic imaging, referrals, and care pathways.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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