Vice President of Business Development – 3PL Product Fulfillment, eCommerce
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Job Description
Vice President of Business Development for Dialog Direct, leading revenue growth in 3PL product fulfillment and eCommerce services for scalable solutions.
Responsibilities:
- Develop and execute a go-to-market strategy for 3PL product fulfillment, with a strong emphasis on eCommerce, DTC, subscription, health & beauty, pharmaceutical, and social commerce brands.
- Sell end-to-end 3PL fulfillment solutions directly to decision-makers including founders, COOs, Heads of Operations, Supply Chain, and eCommerce leaders.
- Lead complex, consultative sales cycles involving multi-site warehousing, order management, shipping, kitting, reverse logistics, and value-added services.
- Own the full sales lifecycle including: Prospecting and lead generation, Discovery and needs assessment, Solution design and pricing collaboration, Proposal development and executive presentations, Contract negotiation and close.
- Navigate internal and external stakeholders to align operations, technology, and pricing resources required to win and onboard new clients.
- Partner cross-functionally to ensure smooth post-sale handoff and resolve post-proposal or onboarding issues.
- Maintain strong pipeline discipline and forecast accuracy using Salesforce.
Requirements:
- 5+ years of successful new-business sales experience in 3PL, fulfillment, logistics, or eCommerce operations
- Proven track record selling product fulfillment solutions, including: Warehousing and inventory management, Pick/pack/ship, Kitting, bundling, and sampling, Returns and reverse logistics
- Strong understanding of eCommerce fulfillment models, including: DTC and subscription commerce, Social commerce (TikTok Shop, Facebook, Instagram), Marketplace fulfillment
- Deep understanding of how brands evaluate and select 3PL partners, including service levels, scalability, technology, and cost
- Experience selling multi-site and multi-service solutions, not transactional freight or brokerage only
- Proficiency with Salesforce and Microsoft 365 (Excel, PowerPoint, Word)
- Familiarity with ZoomInfo, SalesLoft, and LinkedIn Sales Navigator preferred
- Ability to translate fulfillment performance into ROI, speed-to-market, and customer experience impact for clients
- Self-directed, resilient, and comfortable prospecting in competitive, fast-moving markets
- Strong executive presence and communication skills.
Benefits:
- Medical
- Dental
- Vision
- Employee Assistance Program
- Life and Accidental Death & Dismemberment
- Short Term Disability
- Long Term Disability
- Accident
- Critical Illness
- Hospital Indemnity
- Legal
- Identity Protection
- Pet Insurance
- 401k
- Paid time off (PTO) benefits based on the Company’s current paid time off policies and in accordance with applicable state law
- Colorado residents are eligible for Paid Sick and Safety Leave, per applicable state law provisions and Company policy
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