Website Performance Manager
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Job Description
Website Performance Manager supporting automotive dealerships through Team Velocity’s integrated marketing technology. Managing website strategy, client retention, analytics, reporting, and account growth.
Responsibilities:
- Build and maintain relationships with a portfolio of automotive dealership clients
- Own full and/or complex account loads
- Understand and articulate customer problems and triage and prioritize bugs and issues
- Execute monthly customer reporting covering engagement rates, lead submissions, behavior, Google Analytics, SEO, and customer priorities
- Assess, prioritize, and present customer feature requests to leadership
- Communicate priorities, timelines, deadlines, and guidance to customers
- Use Salesforce to create product backlogs, track cases, and monitor team efficiency
- Drive portfolio application growth through upsell, expansion, and upgrade opportunities
- Manage account progress and results to support external client retention
- Collaborate with digital, creative services, and other departments to coordinate client support
- Recommend website performance enhancements, creative services, third-party advisements, and responsive design improvements
Requirements:
- BS/BA in a related discipline or equivalent combination of education and work experience
- Minimum of 2–3 years’ progressive and successful experience in retail automotive digital strategy, automotive agency, and/or automotive retail management
- Understanding of dealership operations and ability to work effectively with all dealership levels
- Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing
- Google certifications in Ads, Analytics, Video, Mobile, or related areas
- Strong written, verbal, phone communication, and interpersonal skills
- Customer service skills and relationship management capabilities
- Ability to work in a team environment as a highly motivated self-starter
- High energy, enthusiasm, resilience, determination, proactiveness, relentlessness, and strong drive
- Knowledge of Salesforce
- Proficiency with Microsoft Word, Excel, and PowerPoint
- Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics
- Solid analytical skills and data-driven thinking
- Ability to work independently
- Must reside in the Continental United States
- Ability to support 8:30AM–5:30PM PST business hours
Benefits:
- Up to $15K in annual bonus/commission opportunities
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with matching
- Paid vacation
- Wellness benefits
- Company benefit offerings
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