Website Performance Manager
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Job Description
Website Performance Manager supporting automotive dealerships through Team Velocity’s integrated marketing technology and services. Managing client relationships, website performance, reporting, retention, and growth.
Responsibilities:
- Build and maintain relationships with a portfolio of automotive dealership clients
- Manage a full and/or complex account load
- Understand and articulate user problems, triage and prioritize bugs and issues
- Execute monthly customer reporting covering KPIs, Google Analytics, SEO, priorities, and expectations
- Assess, prioritize, and present customer feature requests to leadership
- Communicate priorities, timelines, and deadlines while providing customer guidance
- Use Salesforce to create product backlogs, track cases, and monitor team efficiency
- Drive portfolio application growth through upsell, expansion, and upgrades
- Manage account progress and results to support external client retention
- Collaborate with digital, creative services, and other inter-departmental teams
- Recommend site performance and enhancement opportunities, including creative services, third-party advisements, and responsive design
Requirements:
- BS/BA in a related discipline or equivalent combination of education and work experience
- Minimum 2–3 years of progressive and successful experience in retail automotive digital strategy, automotive agency, and/or automotive retail management
- Understanding of dealership operations and ability to work effectively with all dealership levels
- Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing
- Google certifications in Ads, Analytics, Video, Mobile, or related areas
- Strong written, verbal, phone communication, and interpersonal skills
- Customer service and relationship management skills
- Ability to work independently in a team environment
- High energy, enthusiasm, resilience, determination, proactiveness, relentlessness, and drive
- Knowledge of Salesforce
- Proficiency with Microsoft Word, Excel, and PowerPoint
- Working knowledge of HTML, CSS, website strategy, website concepts, website analytics tools, and Google Analytics
- Solid analytical and data-driven thinking skills
- Ability to work independently
- Must reside in the Continental U.S. and support 8:30AM–5:30PM PST business hours
Benefits:
- Annual bonus/commission opportunities up to $15K
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with matching
- Paid vacation
- Wellness benefits
- Company benefit offerings
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